Senior Key User

Unipart; Oxford; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

30 days holiday including bank holiday

Pension

Life assurance

Employee assistance programme

Wellbeing support

Flexible benefits including cycle to工作

Job summary

Unipart in Oxford is seeking a SAP S/4HANA Senior Key User to act as a functional bridge between business operations and IT, leading a team and driving process improvements across SAP modules. The role combines on-site collaboration with remote work, offering 40-hour weeks, a salary around £37k per annum, and a package of benefits including pension, life assurance, and wellbeing support.

You will lead UAT, coordinate change, train end-users, and ensure SAP integrations deliver measurable value

Qualifications

• Proven leadership experience in a fast paced environment.
• Proven experience managing and coordinating change.
• Proven functional experience as a Key User or Super User in SAP S/4HANA environment.
• Strong understanding of key end-to-end business processes and SAP integration points.
• Demonstrated ability to train, mentor, and support end-users effectively.
• Experience in User Acceptance Testing (UAT) and system issue resolution.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead a team of Key Users.
• Directly collaborate with the customer on site.
• Manage and coordinate change and testing activities.
• Lead end-user support and delivery of core SAP S/4HANA functional processes.
• Collaborate with IT and business stakeholders to design, test, and implement process enhancements.
• Deliver high-quality training and change management support to key users and end-users.
• Identify operational efficiencies and champion continuous improvement initiatives across business functions.
• Perform User Acceptance Testing (UAT) and validate functional requirements for system updates.

Skills

Leadership

Change management

SAP S/4HANA Key User

End-to-end processes

Training & mentoring

UAT

Communication

Job description

Senior Key User

Location: Oxford - Blended (Office & Remote)

Hours: Permanent, full time, 40 hours per week

Salary: £37,000 per annum plus 30 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme

About the Role

As a SAP S/4HANA Senior Key User, you will act as a primary operational expert and functional bridge between business operations and IT, driving process optimisation, supporting system deployment, and empowering teams to maximise the value of SAP S/4HANA across the organisation.

Key Responsibilities

• Lead a team of Key Users.
• Directly collaborate with the customer on site.
• Manage and coordinate change and testing activities.
• Lead end-user support and delivery of core SAP S/4HANA functional processes.
• Collaborate with IT and business stakeholders to design, test, and implement process enhancements.
• Deliver high-quality training and change management support to key users and end-users.
• Identify operational efficiencies and champion continuous improvement initiatives across business functions.
• Perform User Acceptance Testing (UAT) and validate functional requirements for system updates.

About You

• Proven leadership experience in a fast paced environment.
• Proven experience managing and coordinating change.
• Proven functional experience as a Key User or Super User in SAP S/4HANA environment.
• Strong understanding of key end-to-end business processes and SAP integration points.
• Demonstrated ability to train, mentor, and support end-users effectively.
• Experience in User Acceptance Testing (UAT) and system issue resolution.
• Excellent communication and stakeholder management skills.

About Unipart

We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers' supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains.

Equality, Diversity, and Inclusion

We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it's your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you 'you' - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you.

You may have experience in the following:

• SAP S/4HANA
• SAP Super User
• SAP Key User
• SAP Functional Analyst
• SAP Business Analyst
• SAP Process Owner
• ERP Business Analyst
• Change Management
• User Acceptance Testing
• End-User Training
• Systems Support
• Process Improvement
• Supply Chain Systems