Senior Key Account Manager – Retail Construction & Fit-Out

Time Recruitment Solutions Limited; Newcastle upon Tyne; Remote; GBP 70,000 - 120,000; Full time

Benefits offered by this job

Bonus

Car Allowance

Benefits

Job summary

Time Recruitment Solutions Limited is seeking an experienced Key Account Manager to lead major retail client accounts across the UK, directing nationwide rollout, refurbishment and fit-out programmes. You will manage turnover, profitability and client relationships, acting as the primary liaison with stakeholders and leading project teams to deliver on time and within budget.

This senior role offers autonomy, a strategic leadership path and the chance to drive revenue growth across established

Qualifications

• Proven experience within retail construction, shopfitting or fit out.
• Experience managing major client accounts within a framework or rollout environment.
• Track record overseeing multiple projects and operational teams.
• Strong commercial acumen with responsibility for turnover, margin and profit performance.
• Excellent client-facing and relationship management skills.
• Experience leading Project Managers, Site Managers and Working Foremen.
• Background that progressed through Project Management, Contracts Management, Operations or Account Management.
• Strong leadership, communication and organisational skills.
• Ability to operate at both strategic and operational level.

Responsibilities

• Manage and develop major retail client accounts across the UK.
• Take ownership of turnover, profitability and commercial performance.
• Lead client relationship management and become the primary point of contact for key stakeholders.
• Oversee nationwide rollout, refurbishment and fit out programmes.
• Manage and support Project Managers, Site Managers and delivery teams.
• Ensure projects are delivered safely, on time, within budget and to client expectations.
• Work closely with commercial teams to manage forecasts, budgets and financial performance.
• Drive continuous improvement and operational efficiency across accounts.
• Support business development activities and identify opportunities for account expansion.
• Report on performance, pipeline activity and strategic growth plans.

Skills

Client relationship management

Leadership

Strategic planning

Retail/construction domain knowledge

Budgeting and profitability

Project management

Negotiation

Business development

Job description

Time Recruitment Solutions Limited is seeking an experienced Key Account Manager to lead major retail client accounts across the UK, directing nationwide rollout, refurbishment and fit-out programmes. You will manage turnover, profitability and client relationships, acting as the primary liaison with stakeholders and leading project teams to deliver on time and within budget.

This senior role offers autonomy, a strategic leadership path and the chance to drive revenue growth across established