Senior Key Account Manager

Zachary Daniels Recruitment; Greater London; On-site; GBP 70,000 - 80,000; Full time

Job summary

Zachary Daniels Recruitment is seeking a Senior Key Account Manager in London to lead a portfolio of major high street retail accounts within a fast-paced, branded environment. You will build strategic partnerships, drive growth and own P&L for key customers.

You will develop customer strategies, manage negotiations and collaborate with marketing, finance and supply chain to maximise distribution and market share across the UK.

Qualifications

• Significant account management experience within retail, consumer goods or a related branded environment.
• Experience managing major national or high street retail accounts.
• Excellent commercial judgment and negotiation skills.
• Experience creating and delivering strategic customer plans.
• Strong analytical, forecasting and financial management capabilities.
• Ability to influence senior stakeholders internally and externally.
• Collaborative, proactive and results-focused approach.
• Ability to succeed in a fast-moving, branded environment.

Responsibilities

• Lead and develop relationships with key high street retail partners.
• Create and deliver customer strategies, joint business plans and annual account plans.
• Take ownership of sales, revenue, profitability and overall account performance.
• Identify opportunities to increase distribution, visibility and market share.
• Lead commercial negotiations and trading terms.
• Work closely with marketing, finance, supply chain and other internal teams.
• Use customer, category and market insights to inform commercial decisions.
• Monitor performance, produce accurate forecasts and manage budgets effectively.
• Represent the business confidently in senior level customer meetings.

Skills

Account management

Major retail accounts

Negotiation skills

Strategic plans

Forecasting

Stakeholder influence

Collaborative

Branded environment

Job description

Senior Key Account Manager

London | Hybrid

£(phone number removed) + Bonus, Pension & Benefits

We are seeking an experienced Senior Key Account Manager to join a leading organisation within the consumer retail sector.

This is an exciting opportunity for a commercially driven Senior Key Account Manager to take responsibility for a portfolio of major high street retail accounts. You will build strategic customer partnerships, identify commercial opportunities and deliver sustainable growth within a fast paced, branded environment.

The role

As Senior Key Account Manager, you will:

• Lead and develop relationships with key high street retail partners
• Create and deliver customer strategies, joint business plans and annual account plans
• Take ownership of sales, revenue, profitability and overall account performance
• Identify opportunities to increase distribution, visibility and market share
• Lead commercial negotiations and agree mutually beneficial trading terms
• Work closely with marketing, finance, supply chain and other internal teams
• Use customer, category and market insights to inform commercial decisions
• Monitor performance, produce accurate forecasts and manage budgets effectively
• Represent the business confidently in senior level customer meetings

About you

The ideal Senior Key Account Manager will have:

• Significant account management experience within retail, consumer goods or a related branded environment
• A strong track record of managing major national or high street retail accounts
• Excellent commercial judgment and negotiation skills
• Experience creating and delivering strategic customer plans
• Strong analytical, forecasting and financial management capabilities
• The confidence to influence senior stakeholders internally and externally
• A collaborative, proactive and results-focused approach
• The ability to succeed in a fast-moving, branded environment

The opportunity

This Senior Key Account Manager position offers the opportunity to join an established organisation and play an important role in developing its relationships with some of the UK's leading high street retailers.

The role is London based with a hybrid working arrangement and offers a salary of £70,000-£80,000 plus a competitive package.