Senior IT Server Specialist

West Midlands Ambulance Service University NHS Foundation Trust; Brierley Hill; On-site; GBP 49,000 - 57,000; Full time

Job summary

West Midlands Ambulance Service University NHS Foundation Trust seeks a Senior IT Server Specialist to maintain Windows Server environments and Azure cloud services. You will join a dedicated Server and Storage team supporting 2 Ambulance Emergency Operations Centres.

The role requires participation in an out-of-hours on-call rota, with enhanced pay. A full UK driving licence is essential. Applicants should be prepared for assessments and interviews in December 2026.

Qualifications

• Postgraduate degree or equivalent IT qualifications with continuing professional development.
• Extensive experience in senior IT roles with Windows Server, AD/Entra, and cloud services.
• Proven ability to deliver secure, compliant server solutions at scale.

Responsibilities

• Assist and support IT Infrastructure Manager and team in delivering server policies and plans.
• Manage, maintain, and troubleshoot Windows Server environments (2019+) and cloud infra on Azure.
• Lead on-call activities and ensure service levels, security audits, and risk mitigation.
• Collaborate to design scalable server solutions and maintain incident response readiness.

Skills

Windows Server

Azure Cloud

Office 365

Active Directory

Entra ID

Hyper-V

Citrix

Dell/HP hardware

Networking concepts

SQL

IIS and DNS/DHCP

Education

Postgraduate IT degree

Tools

HP hardware

Dell hardware

Hyper-Converged Infrastructure

3Par Technologies

Isilon Technology

Job description

West Midlands Ambulance Service University NHS Foundation Trust

Senior IT Server Specialist

The closing date is 29 November 2026

Do you want the chance to work as part of an innovativesmall team supporting the cutting edge of pre-hospital emergency care? This isfor you!

Were looking for a dedicated, highly motivated individualwho can work as part of our existing Server and Storage team to support to thewhole organisation, including 2 Ambulance Emergency Operations Centres.

The successful applicant must be able to take part in the Teams out of hours on call rota, this will attract an additional percentage (on call allowance) in additional to the band 7 salary & section 2 unsocial hours enhancements.

Please note - a full UK driving licence is essential for this post.

If you have any questions in relation to the role, please feel free to contact Mike Turner on 07741 014759.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

If you have VISA requirement to be eligible to work, please ensure you check the SOC code for this role in the first instance to ensure you meet the requirements.

ASSESSMENTS & INTERVIEWS WILL BE HELD WEEK COMMENCING MONDAY 7th DECEMBER 2026

Main duties of the job

As a Senior IT Server Specialist, some of your duties will be to:

• Manage, maintain, and troubleshoot Windows Server environments (Windows Server 2019 and newer) on HPE and Dell Azure Local Hardware
• Deploy, support, and optimize cloud infrastructure on Microsoft Azure
• Perform regular system updates, backups and restores, and security audits to maintain data integrity and compliance
• Collaborate with other teams to design and implement scalable server solutions

You should have in depth experience of Active Directory, Entra ID, Office365, Hyper-V virtualisation, Clustering, Citrix and Dell and HP server hardware. You should also have Knowledge of SQL, IIS, DNS, DHCP and a sound understanding of networking concepts

At WMAS we see the importance of training as technology never stands still. You will be encouraged to participate in professional industry leading training courses including certification.

With the crucial nature of the systems our team supports, we have very high expectations of our engineers, that they are adaptable, reliable and work in accordance with the organisational core values. If you have these essential qualities and would like the fantastic opportunity to work in our fast-paced, critical environment,

About us

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at [e-mail] if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.

Job responsibilities

Assist and support the IT Infrastructure Manager andother team members in the delivery of Trust IT Server Policies and long-term ITServer Strategic Plan, to ensure a seamless and consistent delivery of IT Services.

Assist in the translation of Trust strategicobjectives and policy decisions into

operational activityand provide feedback to ensure continuous quality improvements.

Maintain awareness ofdeveloping standards and innovations in thearea of

IT Server landscape,and ensure the trust exploit opportunities as necessary to

deliver optimal andcost-effective patient care.

Ensure services aresupported to agreed hours of service to agreedservice levels by participation within the on-call rota. This may requireattendance on site for remedial or planned activities.

Act as an authority and provide specialist knowledgeon IT cloud base server architecture for the Trust and ensure delivery ofassociated IT systems and services.

Input to the IM&T Strategy for security.Developing, structuring and scheduling strategic plans and delivery thereof.

Work with stakeholders to ensure clear definition andagreement of service. In particular, with relation to possible downtime duringpatch management. Ensure these services are delivered and possible downtimecommunicated as necessary.

Conduct and analyses risk assessments as appropriate and advise the Trust on IT systemerrors or security concerns /breaches. Ensure IT Server risks are clearly identified,recorded, communicated and managedappropriately.

When required, liaise with external/third parties toensure the Trusts IT Server Estate is not compromised. With relevance to external

systems or servicesbeing connected to the Trusts network.

Provide guidance and advice as required or requestedby other departments on the procurement of new solutions, systems or servicesto ensure they comply with the Trusts IT Strategic direction and 5-year IT plan.

Work with the Internal specialist teams and Headsof IT Services to ensure the IT systemsand services are affordable and cost effective.

To contribute to the overall development of the Trust, identifying present and futureopportunities, threats and risks in the environment.

Promote effective use of IT systems and services,developing IT server infrastructure awareness and promoting a culture of cloudfirst server adoption.

Be responsible for managing and maintaining thevarious highly complex IT Server systems and services, as well as advising onfuture technologies, research and development.

To provide agreed management reports on areas ofresponsibility as agreed with the IT Infrastructure Manager.

Participate in continued professional development,training and courses as identified ensuring skills and knowledge are kept current.

Provide technical and non-technical guidance on theeffective use of Trust IT Services to staff, as well as helping to resolvecomplex IM&T queries; in addition to this the postholder will also promotethe use of IT department Policies & IT awareness programs.

Identify knowledge gaps, develop and promote an ITCloud first awareness program in conjunction with other departments as required.

Identify and develop quality measures to ensure thehighest levels of service

delivery is achieved.

Carry out projects pertinent to the work of the Trustproducing management information, reports andrecommendations.

Participate in the development and implementation ofhighly complex audit and compliance evaluation techniques and processing,ensuring the highest quality delivery of TrustServices.

Conduct vulnerability assessments and other associatedactivities as appropriate

within the Trust toIdentify, remediate and mitigate risks to the Trust.

Liaise with NHS England, NCSC and other relevant bodies as

required ensuring ITSecurity advisories, directives and notifications are actioned and logged. Thisincludes but is not limited to CareCERT, CiSP, vendor and other specialistthreat intelligence feeds.

Ensure all systems and applications where applicableare kept up to date and

are encompassed inthe patch management routine as detailed in the patch management policy.

Assist with developing and maintaining an IncidentResponse plan and Computer Emergency Response Team in relation to severe ITSecurity incidents.

Take part in activities that lead to personal and/orteam growth. Attend supervision andappraisal sessions with the Line Manager. Take a lead in identifying owndevelopment needs.

Lead on investigating IT Server issues, liaising withother staff and departments or external/third parties as appropriate.

The post holder is expected to work with the minimumof supervision and may be expected to deal with other duties appropriate totheir level and post.

Travel to other Trust sites maybe required on anad-hoc basis, therefore your own vehicle and a full clean UK drivers' licenceis required. Mileage expense is available where appropriate for Trust business.

Assume wider responsibilities as assigned by the ITInfrastructure Manager

Person Specification

Skills & Knowledge

• In-depth knowledge of Microsoft on premise and cloud-based server infrastructure Azure SaS and PaAS.
• In-depth knowledge of Microsoft cloud based single tenanted office 365 infrastructure.
• In depth Knowledge of Windows Server 2019 and above Group Policy.
• Knowledge of HP and Dell Hyper Converged Infrastructure
• Knowledge of HP Synergy and 3Par Technologies
• Knowledge of Dell Isilon Technology
• Knowledge of networking Principles underpinning Server infrastructure. knowledge on cyber threats such as Ransomware & mitigation of.
• Knowledge of Citrix Xenapp 7 and above and the NetScaler range. Experience of managing and delivering medium to large scale IT projects.
• Experience of implementation and testing of organisational Disaster Recovery planning.
• Full UK Driving Licence

Qualifications

• Post Graduate Degree within an IT field or equivalent Vocational qualifications or experience.
• Recognized IT Server Qualifications (eg. Microsoft, AWS,). Recent evidence of continuing professional development.

Experience

• Extensive IT Experience including a proven track record in a Senior IT role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

£49,387 to £56,515 a yearplus the relevant unsocial hours & 9.5% on call allowance