Senior Infrastructure Engineer

West Midlands Ambulance Service University NHS Foundation Trust; Brierley Hill; On-site; GBP 49,000 - 57,000; Full time

Job summary

West Midlands Ambulance Service University NHS Foundation Trust is seeking a Senior Infrastructure Engineer to strengthen our IT delivery. You will support major IT servers, shape security policies, and contribute to a cloud-first strategy across the Trust.

The role requires a postgraduate IT degree, server qualifications, and extensive senior IT experience. A full UK driving licence is essential for site visits and project work.

Qualifications

• Post Graduate Degree within an IT field or equivalent.
• Recognized IT Server Qualifications (eg. Microsoft, AWS).
• Extensive IT experience with a significant portion in a senior IT role and proven project delivery.
• Full UK driving licence is essential.

Responsibilities

• Deliver the role of Senior Infrastructure Engineer per Role Profile and Objectives.
• Support IT servers across the Trust, ensuring efficient and reliable IT services.
• Develop and implement IT Infrastructure Security policies and guidelines.
• Contribute to a cloud-first IT strategy and 5-year plan awareness.
• Lead IT infrastructure projects with a track record of successful delivery.
• Provide management reports to the Head of IT Delivery and stakeholders.

Skills

Full UK driving licence

Senior IT experience

Project delivery

Education

Post Graduate IT degree

IT server qualifications

Tools

Microsoft Azure

Office 365

Windows Server

HP/Dell IT infrastructure

Dell Isilon

Job description

West Midlands Ambulance Service University NHS Foundation Trust

Senior Infrastructure Engineer

The closing date is 29 November 2026

Do you want the chance to work as part of an innovative small team supporting the cutting edge of pre-hospital emergency care? This is for you!

Were looking for a dedicated, highly motivated individual who can work as part of our existing team to support to the whole organisation, including 2 Ambulance Emergency Operations Centres. This vacancy is fixed term or on a secondment basis for a period of up to 12 months

Please note - a full UK driving licence is essential for this post.

If you have any questions in relation to the role, please feel free to contact Mike Turner on 07741 014759.

We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.

If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both

If you have VISA requirement to be eligible to work, please ensure you check the SOC code for this role in the first instance to ensure you meet the requirements.

**ASSESSMENTS & INTERVIEWS WILL BE HELD WEEK COMMENCING MONDAY 7th DECEMBER 2026**

Main duties of the job

As a Senior Infrastructure Engineer, some of your duties will include

Deliver the role of Senior Infrastructure Engineer inaccordance with the agreed Role Profile and Objectives.

Be responsible to the Head of IT Delivery, for theefficient and effective support of IT systems and services throughout the Trustas relates to IT Servers.

Develop, contribute towards and implement policies,procedures and guidelines related to IT Infrastructure Security.

Assist in the Development of an IT Infrastructurecloud first program and raise awareness of IT Infrastructure strategy amongststaff, promoting the IT department 5-year strategic plan

Successful applicants must have extensive IT experience with a significant portion within a senior IT role and a proven track record of successful project delivery.

You must hold a post graduate degree within an IT field along with a recognised IT Server qualification

At WMAS we see the importance of training as technology never stands still. You will be encouraged to participate in professional industry leading training courses including certification.

With the crucial nature of the systems our team supports, we have very high expectations of our engineers, that they are adaptable, reliable and work in accordance with the organisational core values. If you have these essential qualities and would like the fantastic opportunity to work in our fast paced, critical environment.

About us

West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.

Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.

We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at [e-mail] if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.

The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers

Job responsibilities

Assistand support the Head of IT Delivery and other team members in the delivery ofTrust IT Infrastructure Policies and long-term IT Infrastructure StrategicPlan, to ensure a seamless and consistent delivery of IT Services.

Assistin the translation of Trust strategic objectives and policy decisions intooperational activity and provide feedback to ensure continuous qualityimprovements.

Maintainawareness of developing standards and innovations in the area of IT infrastructure landscape, and ensure the trustexploit opportunities as necessary to deliver optimal and cost-effectivepatient care.

Act as an authority and provide specialist knowledgeon IT cloud base server architecture for the Trust and ensure delivery ofassociated IT systems and services.

Inputto the IM&T Strategy for security. Developing, structuring and schedulingstrategic plans and delivery thereof.

Work with stakeholders to ensure clear definition andagreement of service. In particular, with relation to possible downtime duringpatch management. Ensure these services are delivered and possible downtimecommunicated as necessary.

Conduct and analyses risk assessments as appropriate and advise the Trust on IT systemerrors or security concerns /breaches. Ensure IT Infrastructure risks are clearlyidentified, recorded, communicated andmanaged appropriately.

Whenrequired, liaise with external/third parties to ensure the Trusts ITInfrastructure is not compromised. With relevance to external systems or services being connected to the Trustsnetwork.

Provide guidance and advice as required or requestedby other departments on the procurement of new solutions, systems or servicesto ensure they comply with the Trusts IT Strategic direction and 5-year IT plan.

Work with the Internal specialist teams and Headsof IT Services to ensure the IT systemsand services are affordable and cost effective.

To contribute to the overall development of the Trust, identifying present and futureopportunities, threats and risks in the environment.

Promote effective use of IT systems and services,developing IT infrastructure awareness and promoting a culture of cloud firstserver adoption.

Be responsible for managing and maintaining thevarious highly complex IT systems and services, as well as advising on futuretechnologies, research and development.

To provide agreed management reports on areas ofresponsibility as agreed with the Head of IT Delivery.

Participatein continued professional development, training and courses as identifiedensuring skills and knowledge are kept current.

Provide technical and non-technical guidance on theeffective use of Trust IT Services to staff, as well as helping to resolvecomplex IM&T queries; in addition to this the postholder will also promotethe use of IT department Policies & IT awareness programs.

Identify knowledge gaps, develop and promote an ITCloud first awareness program in conjunction with other departments as required.

Identifyand develop quality measures to ensure the highest levels of service delivery is achieved.

Carry out projects pertinent to the work of the Trustproducing management information, reports andrecommendations.

Participate in the development and implementation ofhighly complex audit and compliance evaluation techniques and processing,ensuring the highest quality delivery of TrustServices.

Conduct vulnerability assessments and other associatedactivities as appropriate within the Trust to Identify, remediate and mitigaterisks to the Trust.

Liaise with NHS England, NCSC and other relevant bodies as

requiredensuring IT Security advisories, directives and notifications are actioned andlogged. This includes but is not limited to CareCERT, CiSP, vendor and otherspecialist threat intelligence feeds.

Ensure all systems and applications where applicableare kept up to date and areencompassed in the patch management routine as detailed in the patch managementpolicy.

Assist with developing and maintaining an IncidentResponse plan and Computer Emergency Response Team in relation to severe ITSecurity incidents.

Take part in activities that lead to personal and/orteam growth. Attend supervision andappraisal sessions with the Line Manager. Take a lead in identifying owndevelopment needs.

Lead on investigating IT Infrastructure issues,liaising with other staff and departments or external/third parties as appropriate.

The post holder is expected to work with the minimumof supervision and may be expected to deal with other duties appropriate totheir level and post.

Travel toother Trust sites maybe required on an ad-hoc basis, therefore your own vehicleand a full clean UK drivers' licence is required. Mileage expense is availablewhere appropriate for Trust business.

Assumewider responsibilities as assigned by the Head of IT Delivery

Person Specification

Qualifications

• Post Graduate Degree within an IT field or equivalent Vocational qualifications or experience.
• Recognized IT Server Qualifications (eg. Microsoft, AWS,).
• Recent evidence of continuing professional development.

Experience

• Extensive IT Experience, a significant portion of which in a senior IT role, with a proven track record of successful project delivery.

Skills and Knowledge

• Full UK driving licence
• In-depth knowledge of Microsoft on premise and cloud-based server infrastructure Azure SaS and PaAS.
• In-depth knowledge of Microsoft cloud based single tenanted office 365 infrastructure.
• In depth Knowledge of Windows Server 2019 and above Group Policy.
• Knowledge of HP and Dell Hyper Converged Infrastructure
• Knowledge of HP Synergy and 3Par Technologies
• Knowledge of Dell Isilon Technology
• Knowledge of networking Principles underpinning Server infrastructure. knowledge on cyber threats such as Ransomware & mitigation of.
• Experience of implementation and testing of organisational Disaster Recovery planning.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

West Midlands Ambulance Service University NHS Foundation Trust

£49,387 to £56,515 a yearplus the relevant unsocial hours as per section 2