Senior IT Server Engineer

Royal Surrey NHS Foundation Trust; Guildford, Milford, Haslemere, Waverley; Hybrid; GBP 52,000 - 59,000; Full time

Job summary

Royal Surrey NHS Foundation Trust is seeking a Senior IT Server Engineer to support the IT Infrastructure Operations Manager in delivering high-performance, highly available data centre and network services. The role covers server, network and client devices with a focus on proactive management and project delivery.

The post is office-based for the first six months; following this period, hybrid working arrangements may be considered based on service needs.

Qualifications

• Experience with 2000+ users and 2000+ devices in a wired and wireless environment.
• Data centre experience with 200+ virtual servers and 30+ physical servers.
• Delivery of a key IT service within a technical environment; change control.
• NHS Acute Hospital IT experience; policies and procedures implementation.

Responsibilities

• Maintain infrastructure services to high performance, quality and integrity according to Trust requirements.
• Participate in an aggressive change programme across the infrastructure portfolio; spend ~40% of time on projects.
• Deliver services via proactive monitoring and methodical troubleshooting to meet business needs.

Skills

Large-scale IT environments experience

Proactive infrastructure monitoring

Senior technical roles experience

Education

Degree level education / CCNA / MCSE / MCP

Postgrad diploma or equivalent experience

Professional certifications: Citrix Professional, VMWare VCP, Extreme Networks, Checkpoint

ITIL or equivalent

Tools

Citrix Professional

VMWare VCP

Extreme Networks

Checkpoint

Job description

The Senior IT Server Engineer supports the IT Infrastructure Operations Manager who is responsible for the administration and optimisation of the organisation's IT data centre, network, client devices and associated components to achieve high performance and availability of a range of business applications. The Senior IT Server Engineers are responsible for ensuring the availability of selected client/server applications, networks, firewalls, and client devices, configuring all new implementations and developing processes and procedures for the ongoing management of the technology estate.

The role calls for someone to be a highly specialist resource within IT and as such will have, or will develop, technical or specialist excellence across the range of technologies and services that fall under the responsibility of the infrastructure team.

The role will often have opportunities to work on project work and the adoption of new technologies in line with business requirements.

This post is office-based for the first six months due to operational requirements. Following this period, hybrid working arrangements may be considered, subject to service needs and operational demands.

Main duties of the job

• Maintain selected infrastructure services to a high performance, quality and integrity aligned to Trust requirementso Participate in an aggressive change programme across the infrastructure portfolio delivering the adoption of services in to production spending approx. 40% of time on project activity.
• Deliver services through a focus on proactive monitoring and methodical troubleshooting to resolve issues in line with business demands and requirements.
• Bring a broad technical understanding and specialism supporting the wider IT function

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.

We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.

We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.

To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo

Job responsibilities

Please see the attached Job Description and Person Specification to understand more about the opportunity this role presents you.

Qualifications

• Degree level education, equivalent professional qualifications (e.g. CCNA, MCSE, MCP) or relevant experience at operating at this level
• Additional specialist knowledge acquired through post grad diploma or equivalent experience
• Further Professional management certification (e.g. Citrix Professional, VMWare VCP, Extreme Networks, Checkpoint)
• ITIL or equivalent

Knowledge

• Experience of working in an environment supporting 2000+ users and 2000+ devices across both wired and wireless networks
• Supporting an environment with a data centre of circa 200+ Virtual servers and 30+ Physical
• Responsibility for the delivery of a key service within a technical environment
• Management and development of proactive infrastructure monitoring and reporting solutions
• Experience of highly complex technical and corporate IT Infrastructure in either/and networking, data centre, client devices or telephony
• Experience holding senior technical roles, preferably in large scale highly complex IT environments
• Experience with change control Process
• Experience of implementation of policies and procedures
• NHS Acute Hospital IT Experience
• Experience working within infrastructure optimisation Models i.e. NHS NIMM, MS IO

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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