Senior IT Infrastructure Engineer – Hybrid Cloud & MECM

ARCA Consulting Ltd; Rusper; Hybrid; GBP 45,000 - 52,000; Full time

Benefits offered by this job

Hybrid role (2 days onsite)

Fixed-term contract 10–12 months

Job summary

ARCA Consulting Ltd is seeking a skilled 3rd line IT infrastructure specialist in the United Kingdom. The role covers hybrid Microsoft infrastructure, Azure, Entra ID and Intune, with on-call duties and a 10–12 month fixed-term contract that may become permanent.

You will own and resolve complex incidents, work across on-premises and cloud platforms, and lead technical responses during major incidents while collaborating with IT teams and service desk.

Qualifications

• Strong experience in a large corporate or enterprise IT environment.
• Hands-on Microsoft Azure Local and Microsoft 365 administration.
• Experience with Windows Server and desktop environments.
• Experience with ConfigMgr MECM and Intune/Endpoint Management.
• Solid networking knowledge and infrastructure troubleshooting.
• Experience with SQL Server, Citrix, DNS, VPN, MFT/FTPS and backups is beneficial.
• Proven problem-solving and methodical troubleshooting approach.
• Good communication and ownership of issue resolution.

Responsibilities

• Provide hands-on 3rd line infrastructure support with Service Desk and IT teams.
• Escalate complex infrastructure issues and drive problem resolution.
• Lead technical response during P1/P2 incidents across resolver teams.
• Maintain hybrid Microsoft infrastructure (cloud and on-premises).
• Work with Azure, Entra ID, AD and Microsoft 365 extensively.
• Manage end-user computing using MECM/ConfigMgr and Intune.
• Support Windows Server and desktop environments including patches and certs.
• Work with VMware and Hyper-V virtualization.
• Deploy software, provisioning and policy compliance via ConfigMgr and Intune.
• Investigate recurring issues and perform root cause analysis.
• Contribute to infrastructure projects and improvements from planning to testing.
• Maintain technical documentation and infrastructure standards.
• Participate in 24/7 on-call rota for critical services.

Skills

3rd line support

Azure Local

Microsoft 365

Windows Server

ConfigMgr MECM

Intune / Endpoint Management

Networking basics

SQL Server

Citrix

DNS

Always On VPN

MFT FTPS

Troubleshooting

Communication

Ownership

On-call

Active Directory

VMware

Hyper-V

Tools

VMware

Hyper-V

MECM/ConfigMgr

Active Directory

Job description

ARCA Consulting Ltd is seeking a skilled 3rd line IT infrastructure specialist in the United Kingdom. The role covers hybrid Microsoft infrastructure, Azure, Entra ID and Intune, with on-call duties and a 10–12 month fixed-term contract that may become permanent.

You will own and resolve complex incidents, work across on-premises and cloud platforms, and lead technical responses during major incidents while collaborating with IT teams and service desk.