Senior IT Engineer: Networking, Infrastructure & Projects

The ONE Group Ltd; Cambridge; On-site; GBP 28,000 - 36,000; Full time

Job summary

The ONE Group Ltd in Cambridge is seeking a capable 2nd Line IT support professional to join a close-knit IT team. You’ll handle a mix of infrastructure tasks, networking work, and AV technology, with the chance to own projects and push for improvements across the environment.

You’ll work across Windows Server, Windows 11 and Microsoft 365, diagnosing complex issues and communicating clearly with colleagues. A varied role with hands-on problem solving awaits.

Qualifications

• Solid technical foundation with troubleshooting focus.
• Experience across multiple Microsoft technologies.
• Comfort across different IT systems and infrastructure.
• Strong communication skills to explain technical issues without jargon.

Responsibilities

• Investigate a range of networking issues and connectivity problems.
• Contribute to infrastructure improvements and technical projects.
• Support AV systems and meeting room technology across offices.
• Help colleagues maximise IT capabilities and adopt best practices.

Skills

2nd Line IT Support

Windows Server

Windows 11

Microsoft 365

Active Directory

Networking basics

Wi‑Fi troubleshooting

Communication

Tools

DNS

DHCP

Wi‑Fi networking

Job description

The ONE Group Ltd in Cambridge is seeking a capable 2nd Line IT support professional to join a close-knit IT team. You’ll handle a mix of infrastructure tasks, networking work, and AV technology, with the chance to own projects and push for improvements across the environment.

You’ll work across Windows Server, Windows 11 and Microsoft 365, diagnosing complex issues and communicating clearly with colleagues. A varied role with hands-on problem solving awaits.