Senior Internal Communications and Engagement Manager

Ellwood Atfield; Birmingham; On-site; GBP 65,000 - 90,000; Full time

Job summary

Ellwood Atfield is representing a large national organisation seeking a leader to shape and drive internal communications and engagement across tens of thousands of employees, including a vast supplier network. You will spearhead a new engagement platform next year and play a central role in communicating culture change and the ongoing transformation programme.

You will develop strategies, advise senior leaders, manage channels and surveys, and ensure consistent, accessible communications

Qualifications

• Senior-level experience developing and delivering evidence-based internal communications and engagement strategies within a large, complex organisation.
• Experience working on large-scale transformation programmes, using change impact analysis to inform communications approach.
• Proven ability to counsel executives and senior leaders on internal communications and engagement in a fast-paced, matrix environment.
• Strong skills managing online channels, including intranets and e-newsletters, alongside video capture and editing.
• Ability to influence and negotiate with senior stakeholders, and to communicate complex or sensitive issues persuasively to varied audiences.
• Experience designing, writing and evaluating content across a range of internal communications channels.

Responsibilities

• Develop and deliver an internal communications and engagement strategy that builds an inclusive culture aligned to the organisation's strategic priorities.
• Lead internal communications that inform and engage employees on business priorities and key delivery milestones, promoting the employee value proposition.
• Support change and transformation communications activity across the business, helping shape the culture needed to achieve organisational objectives.
• Build relationships across the organisation to secure buy‑in and sign‑off for internal communications and engagement activity from executive and senior leadership sponsors.
• Manage delivery of employee engagement and wellbeing surveys with external providers, including action planning and associated communications.
• Produce and publish internal communications content across channels, ensuring it is accessible, consistent and aligned to strategic priorities.
• Develop and implement the internal response as part of wider crisis communications, as required.

Skills

Internal comms

Engagement strategy

Change management

Stakeholder management

Digital channels

Video editing

Job description

Our client is a large, complex national organisation delivering one of the UK's biggest infrastructure programmes, with both a substantial direct workforce and an extensive delivery supply chain. It is in the middle of a significant organisational transformation, with internal communications and engagement seen as central to its success.

The opportunity:

This is a rare opportunity to lead internal communications and engagement for a workforce of tens of thousands, including a supply chain of around 30,000 people, at a pivotal moment for the organisation. You will help launch a new engagement platform for that wider workforce next year, and play a central role in communicating a major culture change and transformation programme already under way.

Main responsibilities:

• Develop and deliver an internal communications and engagement strategy that builds an inclusive culture aligned to the organisation's strategic priorities.
• Lead internal communications that inform and engage employees on business priorities and key delivery milestones, promoting the employee value proposition.
• Support change and transformation communications activity across the business, helping shape the culture needed to achieve organisational objectives.
• Build relationships across the organisation to secure buy‑in and sign‑off for internal communications and engagement activity from executive and senior leadership sponsors.
• Manage delivery of employee engagement and wellbeing surveys with external providers, including action planning and associated communications.
• Produce and publish internal communications content across channels, ensuring it is accessible, consistent and aligned to strategic priorities.
• Develop and implement the internal response as part of wider crisis communications, as required.

Key skills and experience required:

• Senior-level experience developing and delivering evidence-based internal communications and engagement strategies within a large, complex organisation.
• Experience working on large-scale transformation programmes, using change impact analysis to inform communications approach.
• Proven ability to counsel executives and senior leaders on internal communications and engagement in a fast-paced, matrix environment.
• Strong skills managing online channels, including intranets and e-newsletters, alongside video capture and editing.
• Ability to influence and negotiate with senior stakeholders, and to communicate complex or sensitive issues persuasively to varied audiences.
• Experience designing, writing and evaluating content across a range of internal communications channels.

Our purpose is to create important and enduring relationships. We are an equal opportunities employer and promote diversity across our profession to ensure every individual has the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.