Senior Interaction Designer: Lead User-Centred Planning

Hard Problems; West of England; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Flexible working

Cycle to Work

Childcare Voucher scheme

Pension contributions

Job summary

The Ministry of Housing, Communities and Local Government (MHCLG) is seeking a Senior Interaction Designer for the Digital Planning team. You will shape user interactions, guide design decisions, and mentor junior designers. The role spans multiple offices with flexible patterns and remote interview options.

You will lead evidence-based design, mentor staff, and advocate for users while delivering accessible, testable service designs in a collaborative setting.

Qualifications

• Lead evidence-based design for large projects with complex user needs.
• Mentor junior designers and guide design practices.
• Balance user needs with technical constraints and business goals.
• Apply accessibility standards across services.
• Communicate design decisions clearly to stakeholders.

Responsibilities

• Design accessible, simple services aligned with government standards.
• Line manage and mentor junior interaction designers.
• Advocate for users and translate needs into designs.
• Create prototypes (interactive and code-based) for testing.
• Map journeys and visualise problems to inform the team.
• Collaborate in multidisciplinary teams and support research.

Skills

Evidence-based design leadership

Mentoring junior staff

Prototyping (interactive & code-based)

User-centred design

Accessibility standards

Stakeholder communication

Job description

The Ministry of Housing, Communities and Local Government (MHCLG) is seeking a Senior Interaction Designer for the Digital Planning team. You will shape user interactions, guide design decisions, and mentor junior designers. The role spans multiple offices with flexible patterns and remote interview options.

You will lead evidence-based design, mentor staff, and advocate for users while delivering accessible, testable service designs in a collaborative setting.