Senior Infrastructure Engineer

Razorblue Group Ltd; Salford; Hybrid; GBP 45,000 - 50,000; Full time

Job summary

A leading technology consultancy is seeking a Senior Infrastructure Engineer to deliver projects and mentor junior staff. The ideal candidate will have a strong background in infrastructure technologies, excellent customer service skills, and a passion for continuous learning. This role offers hybrid working and extensive benefits, including a competitive salary and professional development opportunities.

Benefits

Hybrid and flexible working

25 days holidays + public holidays

£2000 Referral Scheme Bonus

Fully funded training and certifications

Life and private health insurance

Charity volunteering days

Discounted broadband

Team social fund

Cycle to Work scheme

EV scheme

Qualifications

• Relevant networking and infrastructure qualifications required.
• Experience with Microsoft Azure and Office 365 management.
• Strong troubleshooting and customer service skills.

Responsibilities

• Delivering implementation projects and creating documentation.
• Mentoring junior team members and supporting internal training.
• Implementing new technologies for clients.

Skills

Customer Service

Effective Communication

Troubleshooting

Education

CCNA

MCSA

VCP

JNCP

Tools

Microsoft 365

Azure

AWS

VMware vSphere

Hyper-V

FreePBX

Mitel

Palo Alto

Cisco

Citrix

Job description

razorblue role:

We are looking for a Senior Infrastructure Engineer - Consulting to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass:

Project Delivery (80%)

• Delivering implementation projects to our customers.
• Creating excellent documentation.
• Project handovers to service delivery.
• Implementing new technologies.

Project Scoping, Planning, Training (20%)

• Internal training supporting staff members in their development.
• Scoping and planning successful projects.
• Mentoring junior team members.

Our perfect candidate should have a wealth of knowledge spanning various technologies and be able to troubleshoot and deliver five-star solutions that keep our clients happy!

Customer service is paramount, so we seek candidates with excellent customer-facing skills and effective communication. Your friendly, tech-savvy approach will truly shine here.

razorblue requirements:

We understand it's unlikely to find someone who ticks all these boxes, but we value eagerness to develop through our resources and peer learning. If this aligns with your growth mindset, we encourage you to apply.

• Qualifications - Relevant networking, infrastructure, and Microsoft qualifications (CCNA, JNCP, MCSA, VCP)
• Microsoft 365/Azure - Managing Microsoft Azure & Office 365 including Conditional Access, Azure AD Connect, Exchange Online/Hybrid, SharePoint, Teams, Intune/Endpoint Management
• Cloud - Experience with public and private cloud such as AWS and Azure
• Virtualisation - Maintaining and updating VMware vSphere and Hyper-V environments, including replication and failover
• VOIP - Experience supporting FreePBX, Mitel, Gamma, Skype/Teams VOIP systems
• Security - Experience with MDM, MFA, Email Filtering, Next Generation firewalls, and antivirus solutions
• Windows Server - Installation and configuration
• Storage - Maintaining, updating, troubleshooting SAN devices; configuring iSCSI connectivity; managing and troubleshooting clusters
• Remote Desktop Services - Supporting and troubleshooting RDS, RemoteApp, and Citrix environments (on-prem and cloud)
• Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls
• Endpoint Support - Support for Windows desktops, applications, tablets, and mobile devices
• Soft Skills - Effective communication, methodical diagnosis and documentation, independent research, organization, prioritization, and a full clean UK driving license

We invest heavily in learning and development, fostering a culture of continuous growth. We value people eager to learn and passionate about technology, not just those already at an expert level.

razorblue offers:

Working in IT requires drive, passion, collaboration, and innovation. We support your growth, whether you want to broaden your knowledge or specialize. Our focus on development has led to 34 promotions in 2022.

Our hybrid working policy balances office presence for natural learning and team culture with flexibility.

Benefits include:

• Base salary of £45,000-£50,000 depending on skills and knowledge
• Hybrid and flexible working
• 25 days holidays + public holidays + option to purchase 10 more
• Birthday off
• £2000 Referral Scheme Bonus
• Enhanced family-related benefits
• Fully funded training and certifications
• Charity volunteering days
• Discounted broadband
• Life and private health insurance
• Team social fund, Cycle to Work scheme, tech perks, EV scheme

We are committed to inclusive recruitment. Please contact us for any reasonable adjustments needed during the application process.

Agency/recruiter note: Please refrain from contacting us regarding vacancies; we will reach out if needed. Thank you for your understanding.