Senior Cloud & Infrastructure Engineer

ComXps; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading company is seeking a skilled IT professional for a permanent remote role in the United Kingdom. The position involves resolving incidents and collaborating with problem managers to ensure effective solutions. Candidates should have expertise in Microsoft Azure, Active Directory, and scripting for automation. This hands-on role requires strong technical skills across various environments, including on-premise and cloud platforms.

Qualifications

• Expert resolution skills across multiple customer platforms.
• Knowledge of compliance and security frameworks.

Responsibilities

• Resolve Incidents and Major Incidents within agreed SLAs.
• Collaborate with Problem Managers for root cause analysis.

Skills

Microsoft Azure

Active Directory

PowerShell

Basic troubleshooting

Scripting for automation

Tools

VMware

Hyper-V

Veeam

Commvault

Job description

This role is a permanent position.

Clearance: SC

Location: United Kingdom (Remote) - Remote role, with potential travel once a month to London.

Technical Skills:

• Microsoft Azure, IaaS, PaaS, and Identity management (EntraID)
• Windows Server 2012 R2, 2016, 2019, 2022 including DNS, DHCP, IIS, NPS, RDS, DFS, GPO
• Active Directory with multiple forests and domains
• Basic troubleshooting in MS SQL
• Office 365 tenant setup and configuration following best practices
• Virtualisation Technologies (VMware, Hyper-V)
• SAN and Clustering technologies (Dell and HP SANs)
• Resilient systems both locally and geographically
• Microsoft System Centre (SCOM)
• Backup Technologies (Veeam, DPM, Commvault)
• Infrastructure as code (Terraform, Bicep)
• Basic firewall management (Fortigate, Sophos)
• Technical change management and implementation
• Scripting for automation (PowerShell)
• Knowledge of compliance and security frameworks

Description:

Responsible for resolving Incidents and Major Incidents escalated from the Service Desk within agreed SLAs. Collaborate with Problem Managers to identify and resolve root causes, providing permanent solutions or workarounds.

This is a hands-on role requiring expert resolution skills across multiple customer platforms, including On-Premise, Private, and Public Cloud environments.