Senior Infrastructure Engineer

The Granite Group; Liverpool; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading company in the insurance sector is seeking a technical lead for their IT infrastructure team in Liverpool. This role involves managing and supporting both traditional and cloud infrastructure solutions, ensuring compliance and best practices. The ideal candidate will have a strong background in infrastructure technologies and experience in a senior capacity, with opportunities for professional growth and development.

Benefits

Enhanced Annual Leave entitlement starting at 31 days

Enhanced paternity and maternity pay

Colleague Assistance programme

Company pension scheme

Refer a friend scheme

Flexible benefits platform

Qualifications

• Minimum 4 years’ experience in Infrastructure, including 1 year in a senior role.
• Experience in cloud infrastructure, preferably Microsoft Azure.
• Practical experience with infrastructure auto-deployment techniques.

Responsibilities

• Lead the infrastructure team and promote technical excellence.
• Manage disaster recovery plans and maintain operational resilience.
• Support project teams in new deployments and maintenance.

Skills

Infrastructure experience

Cloud infrastructure

Problem solving

Team supervision

ITIL knowledge

Education

Relevant IT qualification

Tools

PowerShell

Ansible

Terraform

Microsoft Azure

Office 365

Job description

Hands-on multi-disciplined technical role within the IT infrastructure team, supporting the Head of Infrastructure Services and project managers in delivering robust, performant, resilient and recoverable infrastructure platforms; Datacentre and Azure Cloud. Supporting the technical development of the internal infrastructure team, maintaining infrastructure best practice and standards as well as ensuring all platforms are secure and meet all legislative compliance requirements.

Location: Liverpool

Salary: up to £50,000 depending on experience

Working Hours: 37.5 hours per week, Monday to Friday covering hours 08:00 to 17:30 on a rolling rota basis

What you will be doing:

• A technical lead within the infrastructure team and support the promotion of technical excellence within the team ensuring the highest level of technical quality as well as leading knowledge transfer of new solutions into the team
• Bring a broad knowledge of both traditional and cloud infrastructure technologies, processes and best practices, and be continually aware of enhancements available within the current infrastructure solutions as well as any shifts in technology and enhancements that would benefit the business and be able to converse to the wider teams
• Utilise and develop your existing experience to work with and support our Project, Development, DevOps, and SecOps teams for new deployments, providing continual management and maintenance
• Instrumental in developing, testing, and managing disaster recovery plans and maintaining operational resilience
• Work within the incident response process providing expertise and support to the support team as required
• Lead technical evaluation of products within the infrastructure domain, participating in the deployment and implementation of the infrastructure technologies
• Contribute to the technical design of best of breed solutions, exploiting industry best practice
• Work closely with the Infrastructure Team Manager and peers to deliver cost effective solutions in line with the IT strategy & roadmap whilst implementing appropriate control mechanisms
• Work with the SecOps engineers to remediate any vulnerabilities identified

What we are looking for:

• Minimum 4 years’ Infrastructure experience, with minimum of 1yrs in a similar senior capacity or performing senior duties within a team of engineers with a support background.
• Experience with broad variety of traditional infrastructure disciplines & technologies; network, server, storage, security
• Experience of team supervision, or mentoring would be an advantage.
• Practical experience designing, deploying and supporting cloud infrastructure, preferably in Microsoft Azure.
• Experience with the Office 365 suite of applications, security, and tools, ideally in a hybrid Exchange deployment.
• Experience with use of infrastructure auto-deployment techniques; PowerShell, Ansible, Terraform etc.
• Experience of the development of high & low-level designs and documenting technical solutions
• Proactive and logical approach to fault identification, troubleshooting and problem solving.
• Ability to articulate IT issues to non-IT people.
• Working knowledge of ITIL
• Experience in the following is expected for this role: Network technologies; WAN, LAN, DNS and protocols, Server and storage architecture solutions, Cloud computing platform, principals, and services, IaC and scripted deployments, Perimeter and Endpoint Security, Microsoft Windows Server Operating Systems, MS Office 365 platform support; SharePoint, OneDrive, teams, Intune management, Working within a ticket management system, Linux Server configuration and support, Kubernetes environments & support, DevOps pipelines, web application development techniques and tools, XML, .Net framework, and development lifecycle, to provide adequate support to the developer teams, Virtualisation solutions, Remote Desktop RDS/VDI environments

About Acorn Insurance

With over 40 years of experience, Acorn Insurance is a specialist provider dedicated to helping individuals secure motor insurance across the UK. We proudly serve more than 50,000 customers, ensuring they find policies that meet their needs and provide the peace of mind that comes with high-quality cover.

At Acorn Insurance, we offer comprehensive training and continuous in-house coaching. You'll receive in-depth, FCA-regulated industry knowledge and all the tools necessary to grow your career with us.

We celebrate diversity and are committed to fostering a culture where everyone feels respected and valued. As a Disability Confident Level 1 and Level 2 employer, we ensure our workplace is accessible and inclusive, encouraging our people to bring their best selves to work every day.

The Acorn Group has been recognised as a Great Place to Work for 2024/5. A record number of employees participated in our survey, overwhelmingly highlighting our welcoming and supportive atmosphere as an excellent place to build a career. We are committed to continuous improvement and have ambitious plans for 2025.

Why Acorn Insurance?

Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the "your tomorrow" benefits you will receive include:

Wellbeing:

• Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
• Enhanced paternity pay and 16 weeks full maternity pay.
• Colleague Assistance programme offers a suite of wellbeing services such as:
• 6 Free Counselling sessions per year
• Unlimited access to a telephone councillor 24/7
• Access to a free 4-week programme of cognitive behavioural therapy (CBT) with a trained therapist mentor.
• Network of internal qualified mental health first aiders are available to provide support to colleagues.
• A core level of life assurance with the option to increase cover via salary sacrifice and add your spouse/partner
• Ability to access your earnings before payday via Dayforce Wallet.
• Company pension scheme
• Refer a friend scheme with a £250 bonus for every colleague recommended on passing their probation period.
• Access to a flexible benefits platform including an annual flex pot allowance to spend on over 15 benefits of your choice.
• Ability to give back. You can opt into donating money to charity to climate positive organisations directly from your salary.

Reward, Recognition and Culture:

• Long Service Award paid on 5,10- and 15-years’ service
• A reward and recognition hub to celebrate and reward colleagues and peers.
• Consistent and engaging company events including company awards, competitions and charity fundraisers.
• Budgets for department leaders to use for social and engagement events.
  
  Please visit out website to view more of our excellent work benefits!

All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.

Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. We are unable to provide visa sponsorships.

At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. We aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.