Senior Impact Operations Manager

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An innovative foundation is seeking a Senior Impact Operations Manager to drive meaningful change in the philanthropic sector. This pivotal role focuses on enhancing grantmaking processes, developing impactful partnerships, and utilizing data to inform decision-making. The ideal candidate will be a proactive problem-solver with a passion for empowering young people and a strong background in grantmaking. Join a dedicated team committed to transparency and accountability, where your expertise can lead to significant global impact. This is a unique opportunity to shape the future of grantmaking and contribute to a progressive foundation's mission.

Qualifications

• Experience in grantmaking or research within a grantmaking organization.
• Strong relationship-building skills with stakeholders.

Responsibilities

• Lead implementation of grantmaking review and processes.
• Manage Impact Committee and oversee grantmaking activities.
• Support development of CRM system and data management.

Skills

Grantmaking experience

CRM systems (Salesforce)

Relationship building

Data analysis

Communication skills

Time management

Experience in non-profit sector

Understanding participatory grantmaking

Tools

Salesforce

Job description

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Senior Impact Operations Manager, London

Client: Mission 44

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 773a684e100c

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

Contract type: Permanent

Location: UK (minimum 2 days a week in our London office for a full-time role)

Work pattern: Full-time (flexible options including part-time considered)

Reporting to: Chief Impact Officer

Deadline: Midnight Friday 30th May

Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.

Your covering letter should outline:

• Your motivations for applying to Mission 44
• How this role fits into your career plans
• Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.

About the Role

In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:

• Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle
• Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners
• Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation

We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.

Roles and Responsibilities

1. Lead on the implementation of a recent grantmaking review, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit.
2. Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
3. Manage and develop our Impact Committee, a governance body overseeing grantmaking and impact, including Youth Advisory Board members and Trustees.
4. Ensure Youth Advisory Board has opportunities to influence activities by collaborating with the Senior Youth Participation Manager.
5. Support the development and implementation of our CRM system, ensuring data is captured and maintained accurately.
6. Support Impact team in identifying potential grant applicants through research and networking.
7. Assist Partnership Managers in grant assessment and relationship management with grantees, including site visits and events.
8. Collaborate on implementing and improving our Funder Plus programme for 2026/27 delivery.
9. Support Partnership Managers in capacity-building activities for grantees in 2025/26, including communication with fundraising and corporate partners.

Research, Learning and Evaluation (15%)

• Lead data collection and impact reporting processes to capture learning and evidence.
• Support managers in using impact data for analysis and decision-making.
• Work with leadership to articulate the foundation's impact.
• Identify opportunities to improve impact data systems and processes.
• Share learning across teams and externally with peer grantmakers and stakeholders.

Fundraising and Communications (10%)

• Provide data and case studies for fundraising proposals and reports.
• Facilitate engagement activities between partners and donors, including skills-based volunteering.

About You

Skills and experience

• Experience in grantmaking or research within a grantmaking organization.
• Experience developing and implementing grant systems and processes.
• Experience with CRM systems like Salesforce.
• Experience managing partnerships or contracts.
• Strong relationship-building skills with stakeholders.
• Ability to analyze information and make informed judgments.
• Excellent communication skills.
• Strong time management with multiple projects.
• Experience in the non-profit, education, youth employment, or youth sector.
• Experience working outside the UK in US, Brazil, or Italy.
• Understanding participatory grantmaking models.

Personal Qualities

• Passion for empowering young people.
• Flexible, creative, strategic, proactive.
• Humility, tact, maturity, eagerness to learn.
• Culturally sensitive and respectful.
• Collaborative and relationship-oriented.
• Independent, self-motivated, and a team player.