Senior ICT Engineer: Networks, Security & Microsoft 365

Great Heights Academy Trust; Elland; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Job summary

Great Heights Academy Trust is seeking a Senior ICT Engineer to lead and develop our IT infrastructure across Riverside Mills and trust academies. The role focuses on advanced technical support, security, and project delivery to keep our systems reliable and future-ready.

Key responsibilities include managing Microsoft 365, network security, AD, and server infrastructure, while collaborating with IT leadership to deliver improvements. Prior experience in education is advantageous.

Qualifications

• Five or more years experience in IT infrastructure or technical support
• Experience administering Microsoft 365 including user/licence management, permissions and security settings
• Experience administering and supporting network security and filtering solutions (Fortinet/Smoothwall)
• Strong technical knowledge of Microsoft technologies, operating systems and related services
• Experience supporting and maintaining network infrastructure (wired/wireless, switches, firewalls)
• Experience administering servers, AD and related infrastructure services
• Ability to diagnose and resolve complex hardware, software, network and infrastructure issues
• Experience supporting cyber security, backups, updates and access controls
• Ability to plan and deliver technical projects and infrastructure improvements
• Strong communication and interpersonal skills; proactive problem-solving
• Experience in education environment would be advantageous

Responsibilities

• Maintain, develop and secure IT infrastructure across the academies and central services
• Provide advanced technical support and own complex issues
• Support infrastructure projects and ensure reliability and resilience of IT environment
• Collaborate with IT leadership and wider IT team to maintain high service standards
• Share knowledge and provide technical guidance to colleagues
• Able to work independently, prioritise competing demands and take ownership

Skills

IT infrastructure

Technical support

Microsoft 365

Network security

Fortinet

Smoothwall

Active Directory

Cyber security

Project planning

Communication

Problem solving

Job description

Great Heights Academy Trust is seeking a Senior ICT Engineer to lead and develop our IT infrastructure across Riverside Mills and trust academies. The role focuses on advanced technical support, security, and project delivery to keep our systems reliable and future-ready.

Key responsibilities include managing Microsoft 365, network security, AD, and server infrastructure, while collaborating with IT leadership to deliver improvements. Prior experience in education is advantageous.