Senior ICT Engineer – Multi‑Site IT & Security Lead

Great Heights Academy Trust; Calderdale; On-site; GBP 33,000 - 35,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Job summary

Great Heights Academy Trust is seeking a Senior ICT Engineer to join our IT Team. Based across Riverside Mills and our network of academies, you will maintain, secure and evolve our IT infrastructure to support teaching and admin services.

You will take ownership of complex technical issues, provide advanced support, lead infrastructure projects, and mentor colleagues. A proactive, independent worker with five+ years in IT infrastructure is ideal, with strong Microsoft 365 and AD, security,

Qualifications

• Five or more years experience in IT infrastructure or technical support within a multi-site organisation.
• Strong knowledge of Microsoft 365 administration, including user and licence management, permissions, security settings and troubleshooting.
• Experience administering and supporting network security and filtering solutions, with practical experience of Fortinet and/or Smoothwall.
• Strong technical knowledge of Microsoft technologies, operating systems and associated infrastructure services.
• Experience supporting and maintaining network infrastructure, including wired and wireless networks, switches, firewalls and connectivity.
• Experience administering servers, user accounts, permissions, Active Directory and related infrastructure services.
• Ability to diagnose and resolve complex hardware, software, network and infrastructure issues.
• Experience supporting cyber security, system resilience, backups and access controls.
• Ability to plan and deliver technical projects and infrastructure improvements.
• Strong communication and interpersonal skills, with the ability to provide technical guidance and support to colleagues.
• A proactive approach to problem-solving, with the ability to work independently, take ownership and prioritise competing demands.

Responsibilities

• Maintain, secure and evolve IT systems across multiple academies and central services.
• Provide advanced technical support and own complex technical issues.
• Support infrastructure projects and ensure a reliable, resilient IT environment.

Skills

IT infrastructure

Microsoft 365

Active Directory

Network security

Fortinet/Smoothwall

Troubleshooting

Project planning

Communication skills

Education sector experience

Tools

Fortinet

Smoothwall

Job description

Great Heights Academy Trust is seeking a Senior ICT Engineer to join our IT Team. Based across Riverside Mills and our network of academies, you will maintain, secure and evolve our IT infrastructure to support teaching and admin services.

You will take ownership of complex technical issues, provide advanced support, lead infrastructure projects, and mentor colleagues. A proactive, independent worker with five+ years in IT infrastructure is ideal, with strong Microsoft 365 and AD, security,