Senior HR Advisor - ER & Absence Lead

Frank Wills Recruitment; West Kirby; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Flexible working hours

Benefits package

Performance-related bonus

Job summary

Frank Wills Recruitment in Liverpool is seeking a Senior HR Advisor to manage a varied ER caseload and focus on absence management in a fast-paced environment. The role involves advising managers, ensuring policy compliance, and using HR data to identify trends.

Hybrid working is available, with flexibility in hours. You will work with managers across the organisation, handling complex cases from initial advice through to resolution and contributing to HR projects and improvements within the HR

Qualifications

• CIPD Level 3 or 5 qualification is required.
• Senior HR Advisor level experience essential.
• Experience managing a varied and complex ER caseload end-to-end.
• Experience in a busy, fast-paced environment.
• Ability to manage own workload and prioritise competing demands autonomously.
• Passionate about advising, coaching and supporting managers through ER processes.
• Strong knowledge of UK employment law and HR best practice.
• Experience with absence-management procedures and attendance data.

Responsibilities

• Take full ownership of complex ER cases from initial advice to resolution.
• Advise, coach and support managers on disciplinary, grievance, performance and absence-management processes.
• Manage short-term, long-term and recurring absence cases in line with policy and law.
• Monitor attendance levels and trends; escalate concerns as needed.
• Coach managers in return-to-work meetings and occupational health referrals.
• Advise on reasonable adjustments and disability-related absence.
• Support managers in applying HR policies consistently.
• Build strong relationships with managers and stakeholders.
• Identify risks and provide practical, commercially balanced advice.
• Maintain case records and HR reports; analyze data for improvements.
• Contribute to HR projects and process improvements across the organisation.

Skills

Employee relations

Stakeholder management

Communication

Autonomous working

HR policy interpretation

Education

CIPD Level 3 or Level 5

Tools

Power BI

Microsoft Office

Job description

Frank Wills Recruitment in Liverpool is seeking a Senior HR Advisor to manage a varied ER caseload and focus on absence management in a fast-paced environment. The role involves advising managers, ensuring policy compliance, and using HR data to identify trends.

Hybrid working is available, with flexibility in hours. You will work with managers across the organisation, handling complex cases from initial advice through to resolution and contributing to HR projects and improvements within the HR