Housekeeping Supervisor

Belmond; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a prestigious team as a Housekeeping Supervisor at the Britannic Explorer, a Belmond Train. Lead a dedicated team ensuring exceptional cleanliness and service aboard a luxury train, while enjoying opportunities for professional growth and comprehensive benefits. Contribute to unforgettable guest experiences in a heritage-rich environment.

Benefits

Discover Belmond Programme with complimentary and preferred rate experiences

Group Income Protection

Group Life Insurance

Employer contribution pension

Team social events

Wellness programme throughout the year

Qualifications

• Eligibility to work in the UK is required.
• Previous experience in a similar role, preferably in luxury hospitality.

Responsibilities

• Monitor team effectiveness and implement corrective actions.
• Ensure cleanliness and standards in cabins and public areas.
• Order linen and chemicals, ensuring stock is up to date.

Skills

Leadership

Organisational skills

Strong administration skills

Education

Relevant management or field/industry related diploma or degree

Job description

As a Housekeeping Supervisor at Britannic Explorer, a Belmond Train, you are part of a team responsible for the maintenance of cabins and the close monitoring of cleanliness and standards aboard the train. In this role, you will lead by example to ensure a level of service that exceeds customers’ expectations. If you’re looking to develop your skills and be part of a legacy of luxury, this is your moment.

Primary Responsibilities Include:

• Monitoring team members’ effectiveness and implementing corrective action where required.

• Providing team members with correct equipment to enable them to undertake their roles successfully.

• Closely monitoring cleanliness and standards in cabins and public areas. Housekeepers tidy and clean cabins four times a day.

• Ordering linen and chemicals according to budget, ensuring stock is kept up to date.

• Ensuring the correct reporting of any maintenance issues and compliance with safety regulations and protocols.

What You Bring:

• Applicants must have eligibility to work in the UK.

• Previous experience in a similar role, preferably within the luxury hospitality industry.

• Relevant management or field/industry related diploma or degree.

• Leadership skills and experience in supervising a team.
• Proven organisational and strong administration skills.

What We Offer:

At the Britannic Explorer, a Belmond Train, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• Discover Belmond Programme which includes complimentary and preferred rate experiences at our iconic destinations.
• Group Income Protection - Group Life Insurance - Employer contribution pension
• Team social events
• Wellness programme throughout the year

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us

Britannic Explorer, a Belmond Train, United Kingdom, takes to the rails from July 4, 2025. Paying homage to the British tradition of touring, the train celebrates all that is intriguing, quirky and quintessential about the UK. Three- and six-night journeys take in the illustrious landscapes and vibrant cities of Cornwall, the Lake District and Wales. On board, guests enjoy menus designed by superstar chef Simon Rogan, a Bar, Observation Car and Wellness Suite.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

The Britannic Explorer is proud to be part of LVMH and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.