Senior Hotel Operations Manager | Guest Experience Leader

Oulton Hall Hotel, Spa & Golf Resort; Oulton; Sur place; GBP 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Free health club membership

Discounts across golf

Discounts across The QHotelsCollection

Family & Friends discounts

Training & qualifications support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

Other benefits

Résumé du poste

Oulton Hall Hotel, Spa & Golf Resort is seeking an experienced operational leader to oversee day-to-day hotel operations across food & beverage, housekeeping, kitchen, maintenance and front of house. You will build relationships with heads of departments and drive guest experience to the highest standards.

Ideal candidates will have previous General Manager or senior operations experience in hospitality, strong people management skills, and a passion for delivering outstanding service in a

Qualifications

• Previous experience as a Manager– either a General Manager within a smaller property or currently a Food & Beverage Operations Manager seeking a step up into Operations Management.
• Strong knowledge of the hospitality industry, latest trends, and commercial awareness.
• Excellent people management and leadership abilities with a passion for guest service.

Responsabilités

• Oversee day-to-day hotel operations across multiple departments (F&B, housekeeping, kitchen, maintenance, front of house).
• Build strong relationships with Heads of Departments to ensure guest experience is at the forefront.
• Lead and motivate a diverse team to deliver consistent, high-quality service.

Connaissances

People management

Leadership

Hospitality operations

Description du poste

Oulton Hall Hotel, Spa & Golf Resort is seeking an experienced operational leader to oversee day-to-day hotel operations across food & beverage, housekeeping, kitchen, maintenance and front of house. You will build relationships with heads of departments and drive guest experience to the highest standards.

Ideal candidates will have previous General Manager or senior operations experience in hospitality, strong people management skills, and a passion for delivering outstanding service in a