Hospitality Operations Manager Elevate Guest Experience

QHotels Ltd.; Leeds; Remote; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Health club membership

Golf discounts

Hotel discounts

Family & Friends discounts

Training support

Learning & development

Employee assistance program

Job summary

The QHotels Collection is seeking an outstanding operational leader to oversee day-to-day hotel operations across food & beverage, housekeeping, maintenance and front of house at Oulton Hall Hotel, Spa & Golf Resort near Leeds. You will inspire and develop teams, building strong relationships with Heads of Departments to ensure guest experience is at the forefront.

Ideal candidates will have prior General Manager or senior F&B/Operations management experience, strong people management skills,

Qualifications

• Previous experience as a Manager – General Manager or F&B Operations Manager seeking step up into Operations Management.
• Proven people management experience and leadership in hospitality.
• Strong commercial acumen and knowledge of current industry trends.

Responsibilities

• Oversee day-to-day hotel operations across multiple departments (F&B, housekeeping, kitchen, maintenance, front of house).
• Build and maintain strong relationships with Heads of Departments to ensure guest experience is top priority.

Skills

People management

Commercial awareness

Hospitality industry knowledge

Job description

The QHotels Collection is seeking an outstanding operational leader to oversee day-to-day hotel operations across food & beverage, housekeeping, maintenance and front of house at Oulton Hall Hotel, Spa & Golf Resort near Leeds. You will inspire and develop teams, building strong relationships with Heads of Departments to ensure guest experience is at the forefront.

Ideal candidates will have prior General Manager or senior F&B/Operations management experience, strong people management skills,