Senior Healthcare Support Worker, Emergency Department

Ashford and St. Peter's Hospitals NHS Foundation Trust; Chertsey; In loco; GBP 27.000 - 29.000; Tempo pieno

Descrizione del lavoro

Ashford and St. Peter’s Hospitals NHS Foundation Trust is recruiting Band 3 Senior Health Care Support Workers for its Emergency Department at St Peter’s Hospital in Chertsey.

The post offers full-time, part-time and flexible hours with shifts including nights, weekends and public holidays. The role involves direct patient care, vital signs assessment, observation for high-risk patients, and training in skills such as venepuncture, cannulation and ECGs.

Competenze

• Previous experience as a health care support worker in an acute setting
• Having successfully achieved the Care Certificate
• GCSE Maths and English

Mansioni

• Provide direct patient care including meeting hygiene, continence, nutrition and mobility needs
• Take and record patients' vital signs and escalate changes accordingly
• Provide one-to-one observation for high-risk or vulnerable patients
• Undertake training and competencies such as ECGs, venepuncture and cannulation
• Escort patients to departments such as X-ray
• Transfer patients needing admission to a ward and manage patient property
• Keep department and equipment clean, tidy and restocked
• Train and support new and junior team members

Conoscenze

Effective communication

IT skills

Caring

Empathy

Patient care

Venepuncture

Cannulation

ECGs

Formazione

GCSE Maths

GCSE English

Care Certificate

Health & Social Care Level 3

Descrizione del lavoro

Main area Emergency Department, Healthcare support worker Grade NHS AfC: Band 3 Contract Permanent Hours

• Full time
• Part time
• Flexible working

37.5 hours per week (Full Time) Job ref 323-ACS6460-JN

Employer Ashford and St. Peter's Hospitals NHS Foundation Trust Employer type NHS Site St. Peter's Hospital Town Chertsey Salary £27,106 - £28,850 pa inc. HCAS Salary period Yearly Closing 05/11/2026 08:00

NHS AfC: Band 3

Job overview

Please note this post is not eligible for sponsorship.

Our Adult Emergency Department (ED) based at St Peter’s Hospital in Chertsey is now recruiting for Band 3 Senior Health Care Support Workers

Our ED is a very busy department seeing more than 110,000 people per year, it operates 24 hours per day serving a densely populated and diverse community.

The department is divided into 6 sections:

• PIT stop (ambulance receiving)
• Urgent Treatment Centre – for minor injuries and illnesses
• Majors/High dependency
• Resuscitation – a 4 bedded area with dedicated stroke, cardiac, trauma and paediatric bays
• Same day Emergency Care and Clinical Decision Unit – for patients requiring more than 4 hours observation

Full time and part time posts (minimum of 23 hours) will be considered, shifts include long days, nights, weekends, and public holidays. Our Senior HCSWs will need the flexibility to cover varied shift patterns.

Essential criteria to be eligible and considered for this post is:

• Previous experience as a health care support worker in an acute setting
• Having successfully achieved the Care Certificate
• GCSE Maths and English

Successful candidates must also have good communication skills, competent IT skills, a valid right to work document and have a kind, caring and compassionate nature.

Remote Interviews will not be considered.

Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.

The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. The role includes

• Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
• Taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition
• Providing one to one observation for patients who present a high risk of harm and vulnerable patients
• Undertaking training and competencies related to the role such as undertaking ECGs, venepuncture and cannulation, POP training and competencies to be able to apply below elbow and leg back slab
• Escorting patients to different departments such as x-ray
• Transferring patients that need hospital admission to a ward, which includes management of patient’s property
• Keep the department and equipment clean, tidy, and restocking equipment
• Training and supporting new and junior team members

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

St Peter’s Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic Surgery, Ophthalmology and Outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward- thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits & discounts.

Certificate of Sponsorship
In line with UKVI requirements, Band 2, Band 3 and Band 4 roles are not eligible for sponsorship.

Please note only certain roles at Band 5 & above are eligible for sponsorship.

Detailed job description and main responsibilities

Working as a Senior Healthcare Support Worker in the Emergency Department will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients. This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

• Continence Management
• Undertaking and recording of Vital Signs
• Moving & Handling of patients to support independence
• Infection Prevention and Control
• Safeguarding of adults and children.

See full job description for full details

Qualifications

• GCSE level or equivalent English and Maths
• Care Certificate in Acute Care achieved through the NHS or willing to achieve in six months
• Recognised level 3 Health and Social Care qualification

Other Requirements

• Able to demonstrate that you are honest, reliable and trustworthy
• Treat patients, visitors, colleagues with respect
• Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern. If you are seeking part time or flexible please include number of hours or shifts you are able to work.
• Residing in UK with a valid right to work documentation to work in UK.

Skills

• Effective communication
• Required IT skills
• Caring and Compassionate
• Empathy and understanding
• Ability to provide excellent patient centred care
• Extended skills such as venepuncture, cannulation and undertaking ECGs

Experience

• Previous experience working as a health care support worker within an acute setting
• Working as part of a team
• Previous experience with urgent or acute care
• Previous experience training and supporting new staff

Knowledge

• Trust vision, values and behaviours and strategic objectives
• Understanding of the role of the Healthcare Support Worker in the hospital setting.

Adverts may close early, so early application is encouraged.

Certificate of Sponsorship
In line with UKVI requirements, Band 2, Band 3 and Band 4 roles are not eligible for sponsorship.

Please note that only certain roles at Band 5 and above are eligible for sponsorship.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.