Senior Health Care Support Worker

Royal Surrey Nhs Foundation Trust; Guildford; On-site; GBP 27,000 - 29,000; Full time

Job summary

Royal Surrey NHS Foundation Trust in Guildford invites applications for a Senior Healthcare Assistant in the Emergency Department. The team has a dynamic patient pathway approach and a focus on delivering high standards of care in a fast-paced environment.

You will assist qualified nursing staff, perform essential clinical tasks, and contribute to a patient-centered service across day, weekend and night shifts. A positive, proactive attitude and teamwork are essential.

Qualifications

• NVQ Level 3 or Level 3 apprenticeship or relevant experience.
• Care Certificate completed.
• Level 2 functional skills in English and Maths or equivalent.
• Co-Mentor for HCA or equivalent completion.
• HCSW competencies completed.
• Team Leader Module or willingness to undertake.

Responsibilities

• Assist in delivering high-quality care under supervision of the MDT.
• Demonstrate nursing skills to meet patient needs with dignity and respect.
• Comply with the Code of Conduct for Healthcare Support Workers.
• Provide healthcare and non-nursing duties to ensure an efficient ward service.

Skills

NVQ Level 3

Level 2 English

Time management

Teamwork

Education

NVQ Level 3 / Level 3 apprenticeship

Care Certificate

Job description

Closing date: 06 November 2026

Job summary

An exciting opportunity has become available within our Emergency Department to recruit Senior Healthcare Assistants in to our friendly team. The department has undergone a complete rebuild which finished July 2019. Since we have introduced new dynamic patient pathways to improve patient flow and experience that has resulted in the vast improvement of the department's performance. Our team is motivated, energetic and we strive to deliver the highest standards of evidence based nursing care. We are passionate about Emergency Nursing and the service we provide our local community.

Main duties of the job

We are looking to recruit experienced Healthcare Assistant that have undergone further development and training. It is essential that you have previous acute experience within an emergency care setting.

The duties involved are assisting the qualified nursing staff in delivering a high quality patient focused service. Safe application and removal of plaster of paris, ECG recording skills and basic wound care skills are essential. The role involves elements of leadership and close working relationships with the Senior Nursing Team, so candidates must possess good communication skills and be able to use their own initiative.

The successful applicant must be able to work an internal rotation shift pattern of days, weekends and nights and be able to work in a fast pace environment.

About us

Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.

We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.

We work in partnership with Ashford and St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.

To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo

Date posted: 23 October 2026 Pay scheme: Agenda for change Band: Band 3 Salary: £27,106 to £28,850 a year per annum including High Cost Area Supplement Contract: Permanent Working pattern: Full-time Reference number: 384-AGB-EMF21553-B3

Job responsibilities

To assist in the provision of high quality care to patients and their families under the direction and supervision of the Multi-Disciplinary Team. Demonstrate a range of nursing skills to meet the needs of patients whilst promoting dignity, privacy and respect. To comply with the Code of Conduct for Healthcare Support Workers. To provide a range of healthcare and non-nursing duties, ensuring an efficient and effective service to the ward/department at all times.

Essential qualifications

• NVQ Level 3 or Level 3 apprenticeship or relevant experience
• Completed Care Certificate Course
• Level 2 Functional skills in English and Maths, or equivalent
• Completed Co-Mentor (HCA's) or equivalent
• Completion of HCSW competencies
• Team Leader Module or willingness to undertake

Essential knowledge

• Experience of providing care in a healthcare or social setting
• Be able to work as a member of a team
• Experience of time management and prioritising workUnderstands and committed to a caring approach to patients and relatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact: ED Lead Nurse, Rodney Cowell, [e-mail], 01483571122