Senior Healthcare Support Worker, Surrey Surgical Centre

Ashford And St Peter'S Hospitals Nhs Foundation Trust; Aylesford; On-site; GBP 27,000 - 29,000; Full time

Job summary

Ashford and St Peter's Hospitals NHS Foundation Trust is recruiting Senior Healthcare Support Workers (Band 3) to join our Adult Orthopaedic Wards within Surrey Surgical Centre. The post is based at Ashford Hospital’s Elective Centre, with duties across Ashford and St Peter's Hospital as needed.

The role is full-time with long days, nights, weekends and bank holidays. Essential criteria include NHS HCSW six months' experience and Care Certificate; visa sponsorship is not available.

Qualifications

• Essential: Functional level of English and Math; Care Certificate in Acute Care.
• Desirable: Level 3 Health and Social Care qualification.

Responsibilities

• Provide direct patient care including hygiene, continence, nutrition and mobility needs.
• Take and record vital signs; identify and escalate changes in patient condition.
• Provide one-to-one observation for high-risk or vulnerable patients.
• Undertake ECGs, Venepuncture and cannulation and other competencies as trained.
• Escort patients to departments such as X-ray.
• Keep department and equipment clean and restocked.
• Train and support new and junior team members.

Skills

Effective communication

IT skills

Caring and Compassionate

Empathy

Education

Functional English & Maths

Care Certificate in Acute Care

Level 3 Health and Social Care

Job description

Job summary

Ashford and St Peter's Hospitals NHS Foundation Trust is recruiting Senior Healthcare Support Workers (Band 3) to join our Adult Orthopaedic Wards within Surrey Surgical Centre.

The post is primarily based at Ashford Hospital's Elective Centre, with a requirement to work across both Ashford Hospital and St Peter's Hospital, Chertsey, depending on service needs.

This is a full-time position requiring flexibility to work long days, nights, weekends and bank holidays.

Applicants must demonstrate:

• At least 6 months' recent NHS experience as a Healthcare Support Worker.
• Completion of the Care Certificate within an NHS setting.

Only candidates meeting these essential criteria will be considered.

Successful candidates will also have:

• Excellent communication and interpersonal skills.
• Good IT skills.
• The right to work in the UK.
• A caring, compassionate and patient-centred approach.

We offer a comprehensive 4-week induction programme, ongoing training and development, and opportunities for career progression.

Important: Only applicants currently living in the UK will be considered; Remote interviews and alternative interview dates cannot be offered; Visa sponsorship is not available for this post, and applications requiring sponsorship will not be considered.

For further information, please contact: Alphy Philip, Matron, Trauma & Orthopaedics via email: [e-mail]

Main duties of the job

Our Healthcare Support Workers are at the heart of providing direct patient-centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams.

The role is varied, equally challenging and rewarding, and offers the opportunity to really make a difference to our patients' experience. The role includes:

• Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs.
• Taking and recording patients' vital signs, identifying and escalating changes to a patient's condition.
• Providing one-to-one observation for patients who present a high risk of harm and vulnerable patients.
• Undertaking training and competencies related to the role such as undertaking ECGs, Venepuncture and cannulation, and other competencies related to the specific department.
• Escorting patients to different departments such as X-ray.
• Keeping the department and equipment clean, tidy and restocking equipment.
• Training and supporting new and junior team members.

About us

Ashford and St. Peters Hospitals NHS Foundation Trust is the largest provider of acute hospital services to Surrey residents, serving a population of 410,00 people and employing approximately 4,800 staff.

Our vision is to provide an outstanding experience and best outcomes for patients and the team. We are committed to providing continuous professional development and flexibility to deliver our workforce plan.

We work in partnership with Royal Surrey Hospital NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.

St Peter's Hospital delivers complex medical and surgical care, maternity and emergency services. Day and Orthopaedic surgery, ophthalmology and outpatient services are delivered at Ashford Hospital. Additional services are delivered at Woking Community Hospital.

Our Values provide us with the behaviours we respect and can commit to. By living our values through our everyday interactions, we can build a stronger, more resilient, and forward-thinking organisation, guiding us to achieve success and make a positive impact on how we deliver our services.

We can offer you the full range of NHS benefits and discounts.

For more information about careers at ASPH please visit: www.asph-careers.org

Details

Date posted: 14 October 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £27,106 to £28,850 a year pa, inc. HCAS

Contract: Permanent

Working pattern: Full-time

Reference number: 323-NM3251-SK-B

Job locations: Ashford Hospital, London Road, Ashford, TW15 3AA, United Kingdom

Person Specification

Qualifications

• Essential: Functional level of English and Math; Care Certificate in Acute Care
• Desirable: Level 3 Health and Social Care qualification

Experience

• Essential: Previous experience working as a health care support worker within the NHS for a minimum of six months; Working as part of a team
• Desirable: Previous experience training and supporting new staff

Skills

• Essential: Effective communication; IT skills; Caring and Compassionate; Empathy and understanding; Ability to provide excellent patient centred care
• Desirable: Extended skills such as venepuncture, cannulation and undertaking ECGs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Ashford & St. Peter's Hospitals NHS Foundation Trust

Address: Ashford Hospital, London Road, Ashford, TW15 3AA, United Kingdom

Employer's website: https://www.ashfordstpeters.nhs.uk/

Employer contact details

For questions about the job, contact: Matron for Trauma & Orthopaedics, Alphy Philip, [e-mail], 07354163933

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