Clinical Support Worker - Emergency Department

Sherwood Forest Hospitals Nhs Foundation Trust; Mansfield; On-site; GBP 26,000 - 27,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is seeking enthusiastic Clinical Support Workers to join the Emergency Department team at King’s Mill Hospital, Mansfield. You will provide compassionate support to patients and families in a high-pressure environment, working as part of a multidisciplinary team to deliver safe, person-centred care.

The role requires flexibility to cover a 24-hour service with varied shifts, including nights and weekends.

Qualifications

• Essential: Understand basic requirements for individualised personal care.
• Essential: Respect privacy and dignity of patients.
• Desirable: Awareness of safeguarding issues.

Responsibilities

• To understand the role in more detail, refer to the attached job description and person specification.

Skills

Verbal communication

Written communication

Teamwork

Care experience

Customer care

Education

GCSE Maths and English

Care Certificate

Apprenticeship in Care (or equivalent)

Job description

Job summary

Sherwood Forest Hospitals are seeking enthusiastic, hard-working and approachable individuals who are dedicated to providing high standards of holistic, quality care to join our team within the Emergency Department as a Clinical Support Worker.

As a Clinical Support Worker in our Emergency Department, you will be at the heart of delivering essential care and support to patients during times of critical need. This is a highly rewarding role where you will assist in providing emergency care, ensuring that patients and their families receive the best possible experience in sometimes challenging and fast-paced circumstances.

In this role, you will be expected to demonstrate empathy, professionalism and dedication in every aspect of your work. You'll support a multidisciplinary team in caring for patients with a wide range of conditions, contributing to the assessment, treatment, and monitoring of patients. By joining our Emergency Department, you will play an important role in a team committed to delivering compassionate, patient-centered care.

This is a 24 hour service and will be expected to work a various shift pattern.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK. Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

Date posted: 19 October 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,760 to £27,476 a year per annum pro rata

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: 214-UEC-8329008-A

Job locations: King's Mill Hospital, Mansfield Road, Sutton-In-Ashfield, NG17 4JL, United Kingdom

Person Specification

Knowledge

• Essential: Must understand basic requirements for individualised personal care
• Essential: Recognition of a person's right for privacy and dignity
• Desirable: Awareness of Safeguarding issues

Qualifications

• Essential: GCSE Maths and English or equivalent
• Essential: Care Certificate
• Essential: Apprenticeship Level 3 in Care or equivalent vocational experience

Further Training

• Essential: Ability to attend 3 day clinical induction
• Essential: Committed to attending further training and development as identified

Experience

• Essential: Able to demonstrate clear and robust verbal and written English communication skills
• Essential: Experience of working as part of a team
• Essential: Previous care work experience
• Essential: Previous face-to-face customer care experience
• Desirable: Previous experience in a hospital setting

Contractual

• Essential: Flexible approach
• Essential: Able to work flexibly on a varied shift pattern according to the roster including nights and weekends

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Sherwood Forest Hospitals NHS Foundation Trust

Address: King's Mill Hospital, Mansfield Road, Sutton-In-Ashfield, NG17 4JL, United Kingdom

Employer's website: https://www.sfh-tr.nhs.uk/

Employer contact details

For questions about the job, contact: Lead Nurse, [e-mail], 01623622515