Senior Hard FM Contract Manager – High-Impact Buildings

IWFM; England; Hybrid; GBP 65,000 - 70,000; Full time

Benefits offered by this job

Annual Bonus

Company Car

Car Allowance

Executive Benefits

Job summary

IWFM is seeking a Contract Manager (Hard FM) to oversee a portfolio of prestigious commercial properties across London, Berkshire and Hampshire. The role offers a £65,000–£70,000 salary, annual bonus, and a company car or car allowance, with executive benefits.

You will lead operational delivery and commercial performance, managing maintenance and projects while fostering strong client relationships and driving value for high-value buildings.

Qualifications

• Proven experience managing Hard Facilities Management contracts.
• Strong technical knowledge of HVAC and Building Services.
• Experience leading engineering teams and subcontractors.
• Excellent client relationship and stakeholder management skills.
• Commercial awareness with budgets, profitability and forecasting.
• Solid understanding of Health & Safety legislation.
• Experience delivering maintenance contracts and small works.
• Excellent communication and negotiation skills.
• Full UK driving licence.

Responsibilities

• Manage a portfolio of Hard FM contracts across commercial properties.
• Build long‑term relationships with key client stakeholders.
• Chair regular client review meetings.
• Lead planned and reactive maintenance delivery.
• Coordinate engineering and subcontractor teams.
• Manage project delivery from planning through to completion.
• Ensure contracts are delivered safely, on time and within budget.
• Monitor financial performance, profitability and WIP reporting.
• Produce contract forecasts and budget reports.
• Identify opportunities for additional works and service improvements.
• Prepare quotations and support tender submissions.
• Advise clients on compliance, asset lifecycle planning and building improvements.
• Coordinate Principal Contractor responsibilities where required.
• Ensure Health & Safety legislation and company policies are complied with.
• Collaborate with Maintenance, Projects and Account Management teams.

Skills

Hard FM contracts

HVAC knowledge

Engineering team leadership

Client relationship management

Budgeting & forecasting

Health & Safety compliance

Contract management

Commercial awareness

UK driving licence

Education

Professional qualifications in Building Services

Job description

IWFM is seeking a Contract Manager (Hard FM) to oversee a portfolio of prestigious commercial properties across London, Berkshire and Hampshire. The role offers a £65,000–£70,000 salary, annual bonus, and a company car or car allowance, with executive benefits.

You will lead operational delivery and commercial performance, managing maintenance and projects while fostering strong client relationships and driving value for high-value buildings.