Senior Government Relations Manager

JINGDONG RETAIL (UK) LIMITED; Greater London; On-site; GBP 70,000 - 120,000; Full time

Job summary

JD.com, a global technology and supply chain leader, seeks a dynamic Government Relations professional to shape regulatory strategy across Europe. You will help build our government affairs function, engage regulators, and guide strategic policy decisions for a growing cross-border business.

The role reports to the Director of Government Relations and offers a fast-paced environment with opportunities to influence policy and expand JD’s footprint in Europe.

Qualifications

• Solid experience in Public Policy, Regulatory Affairs, or Government Relations.
• Experience with EU and UK regulatory engagement.
• Experience in ecommerce, digital platforms, retail, or tech sectors.
• Multilingual and Mandarin language skills are a plus.

Responsibilities

• Support development of long-term European relationships with government entities and regulators across six markets.
• Manage JD's positioning on policy issues affecting ecommerce retailers and marketplaces.
• Support government engagement for expansion into new market lines and countries, including healthcare and private label.
• Build and maintain relationships with provincial, municipal, and district government bodies and regulatory agencies.
• Represent JD in policy consultations on new regulations under senior guidance.
• Assist the Compliance team with regulatory investigations, inspections, and enforcement issues.
• Contribute to horizon scanning and analysis of regulatory impacts, developing advisories and response frameworks.
• Support cross-functional efforts to secure policy incentives, grants, and strategic endorsements.
• Coordinate with Public Relations to ensure external communications align with regulatory positioning.
• Engage with JD Group’s China headquarters to align European messaging with group strategy.
• Provide input on government affairs for M&A across European markets, including due diligence support.

Skills

Public Policy

Regulatory Affairs

Government Relations

EU Regulatory

UK Regulatory

Job description

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross‑border supply chain and world‑class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

We offer a competitive salary, a great location, and a supportive, people‑first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive.

We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high‑quality results in a fast‑paced, dynamic environment. Reporting to the Director of Government Relations, you will help build our Government Affairs and policy capabilities from the ground up. The business launched across Europe in March 2026 and operates as a retailer, marketplace, China‑sourced private label manufacturer, logistics operator, and OTC pharmacy. The regulatory agenda is growing as JD looks to expand its business, and this role will play a hands‑on part in engaging European and Chinese regulators and distinguishing JD's business from other market entrants. This is a genuine opportunity to help shape it and grow with it.

What You’ll Do

• Support the development of long‑term European relationships with government entities, regulators, and industry organisations aligned with corporate strategy and regional needs across all six markets — including digital, competition and ecommerce practices, customs reform, product compliance, safety, trading standards, EPR and sustainability, AI and digital, and supply chain.
• Help manage JD's positioning on key issues and policies impacting its business, including for ecommerce retailers and marketplace providers, contributing to government‑level recognition and brand image.
• Support government engagement for business expansion into new market lines and countries, including healthcare and private label.
• Build and maintain relationships with provincial, municipal, and district government bodies and regulatory agencies.
• Represent JD in policy consultations on new regulations, under senior guidance.
• Support the Compliance team on regulatory investigations, inspections, and enforcement issues.
• Support regulatory horizon scanning and analysis of business implications, helping develop actionable advisories and response frameworks.
• Contribute to cross‑functional efforts to secure policy incentives, grants, and strategic endorsements.
• Liaise with the Public Relations sub‑team to ensure external communications are consistent with regulatory positioning.
• Support engagement with JD Group’s China headquarters and China‑based government affairs/regulatory teams to ensure European messaging aligns with Group‑level strategy.
• Provide input on government affairs and regulatory considerations for M&A activity across European markets, including due diligence support and stakeholder mapping.

About You

• Solid experience in Public Policy, Regulatory Affairs, or Government Relations, with some direct EU or UK regulatory engagement.
• Working knowledge of the EU digital regulatory landscape.
• Comfortable operating in a function that is still being built, with limited existing infrastructure.
• Experience in ecommerce, digital platforms, retail, or technology — in‑house or advisory.
• Experience in or alongside Chinese‑owned companies engaging with European regulators is a significant benefit.
• Multilingual and Mandarin language skills an advantage.

What We Offer

At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

What Started

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real‑world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us.

Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.