HRBP

JINGDONG RETAIL (UK) LIMITED; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

JD.com is seeking an experienced HRBP based in London to act as a strategic partner to the leadership team. You will drive organizational effectiveness for JD's growing UK operations, aligning local HR strategy with our global framework in a fast-paced, multicultural setting.

You will lead local talent acquisition, performance management, and succession planning, while advising on UK employment law and compensation. This role offers growth opportunities within a global, innovative environment.

Qualifications

• Minimum 5 years of experience as an HRBP, ideally in ecommerce, retail, or logistics.
• Proven track record in at least one specialized HR module (e.g., talent management, organizational design, or compensation).
• Fluent in English with strong negotiation and influencing skills.
• Solid knowledge of UK employment legislation and local HR best practices.
• Bachelor's or Master's degree in HR/Business or related field.

Responsibilities

• Strategic Partnership: Collaborate with local management to understand business priorities and deliver actionable HR solutions.
• Talent Strategy & Development: Lead local talent acquisition and development initiatives and design performance management programs.
• Complex Stakeholder Management: Navigate multi-party collaboration between local and cross-border teams.
• Organizational Culture & Engagement: Shape a high-performance, inclusive work culture aligned with global values.
• HR Transformation & Compliance: Advise on UK employment law, compensation and benefits, and adapt global processes to the UK context.
• Data-Driven Decision Making: Use HR analytics to identify trends and propose improvements.

Skills

HRBP experience

UK employment law knowledge

Stakeholder management

Talent management

Fluency in English

Education

Bachelor's or Master's degree in Human Resources or related field

Job description

Who We Are

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.

About The Team

You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

About Us

At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a global NASDAQ-listed company ranked 44th on the Fortune list, serving over 700 million active customers. Backed by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, real estate, and more, creating solutions that make everyday life smarter, faster, and more connected.

About the Team

You will join the JD.com team, which values collaboration, empowerment, and a commitment to delivering high-quality results in a dynamic and fast-paced environment.

Job Summary

Based in London, the HRBP (Human Resources Business Partner) will act as a strategic partner to the leadership team, driving the organizational effectiveness of our growing UK operations. You will serve as a bridge between local business strategy and our global HR framework, fostering a high-performance culture that balances rapid growth with operational excellence. This role is ideal for a high-potential professional who thrives in a fast-paced, multicultural environment and is eager to influence JD’s expansion through sophisticated talent management and agile problem-solving.

Key Responsibilities

• Strategic Partnership: Collaborate with local management to deeply understand business priorities, delivering actionable HR solutions that enhance organizational agility and performance in a competitive retail and logistics landscape.
• Talent Strategy & Development: Lead local talent acquisition and development initiatives. Design and execute performance management, high-potential identification, and succession planning programs to build a strong leadership pipeline.
• Complex Stakeholder Management: Navigate complex multi-party collaboration scenarios, effectively managing relationships between local departments and cross-border teams to ensure seamless execution of HR projects.
• Organizational Culture & Engagement: Shape and promote a dynamic, inclusive, and high-performance-driven work culture. Develop employee engagement initiatives that resonate with the local workforce while aligning with JD’s global values.
• HR Transformation & Compliance: Act as an expert advisor on UK employment law, compensation and benefits, and HR policies. Drive change management efforts to adapt global processes to the UK market context.
• Data-Driven Decision Making: Utilize HR analytics to identify organizational trends, proactively proposing improvements to HR operations and talent workflows.

Qualifications

• Experience: Minimum 5 years of experience as an HRBP, ideally in e-commerce, retail, or logistics. A combination of experience in large organizations and fast-growing environments (e.g., scale-ups) is strongly preferred.
• Functional Expertise: Proven track record in at least one specialized HR module (e.g., talent management, organizational design, or compensation).
• Skills: Exceptional cognitive and learning agility. Proven ability to navigate complex interpersonal dynamics and build trust with senior stakeholders in a fast-paced environment.
• Education: Bachelor's or Master's degree in Human Resources, Business Administration, or a related field from an accredited institution.
• Languages & Communication: Fluency in English (spoken and written). Strong negotiation and influence skills are essential.
• Local Knowledge: Solid expertise in UK employment legislation and regulations as well as local HR best practices.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, an excellent location, and a people-centric culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you will have the space to shape the future with us.

At JD.com, we are committed to building a diverse and inclusive workplace where everyone can thrive. We are proud to be an equal opportunity employer and make all hiring decisions without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Our growth is creating opportunities. Yours could be next.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier. As we continue to grow, so do the opportunities for the people who grow with us. Our global business Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.