Human Resources Business Partner

JD.COM; Greater London; On-site; GBP 85,000 - 105,000; Full time

Job summary

Based in London, the HRBP will act as a strategic partner to the leadership team, driving the organizational effectiveness of our growing UK operations. You will bridge local business strategy with our global HR framework, fostering a high-performance culture that balances rapid growth with operational excellence.

This role suits a high-potential professional who thrives in a fast-paced, multicultural environment and seeks to influence JD.com's expansion through sophisticated talent management

Qualifications

• Minimum 5 years experience as HRBP, ideally in ecommerce, retail or logistics.
• Experience in large organizations and fast-growing environments preferred.
• Specialized HR module experience (talent management, org design or compensation).
• Strong cognitive agility and ability to build trust with senior stakeholders.
• English fluency (spoken and written).
• UK employment law knowledge.

Responsibilities

• Strategic partnership with local management to deliver HR solutions that improve agility and performance.
• Lead local talent acquisition, development, performance management, and succession planning to build leadership.
• Navigate cross-border teams and stakeholders to ensure seamless HR project execution.
• Shape inclusive, high-performance culture and drive employee engagement aligned with global values.
• Advise on UK employment law, compensation and HR policies; drive local adaptation of global processes.
• Leverage HR analytics to identify trends and propose improvements in HR operations.

Skills

Strategic partnership

Talent management

Stakeholder management

English fluency

AI experience

Education

Bachelor's or Master's in HR/Business Administration

Job description

At JD.com, also known as JINGDONG, we are building one of the world's most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a global NASDAQ-listed company ranked 44th on the Fortune list, serving over 700 million active customers. Backed by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, real estate, and more, creating solutions that make everyday life smarter, faster, and more connected.

Our Global Reach

JD.com is expanding its international footprint through a smart digital cross-border supply chain and a world-class logistics network, supported by platforms such as Joybuy, which offers trusted products to customers worldwide. Today, our teams operate in China, the United States, the United Kingdom, the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the United Arab Emirates, and beyond, reaching customers in every corner of the globe.

Learn more about who we are and what we do: https://corporate.jd.com/

About the Team

You will join the JD.com team, which values collaboration, empowerment, and a commitment to delivering high-quality results in a dynamic and fast-paced environment.

Job Summary

Based in London, the HRBP (Human Resources Business Partner) will act as a strategic partner to the leadership team, driving the organizational effectiveness of our growing UK operations. You will serve as a bridge between local business strategy and our global HR framework, fostering a high-performance culture that balances rapid growth with operational excellence. This role is ideal for a high-potential professional who thrives in a fast-paced, multicultural environment and is eager to influence JD's expansion through sophisticated talent management and agile problem-solving.

Key Responsibilities

• Strategic Partnership: Collaborate with local management to deeply understand business priorities, delivering actionable HR solutions that enhance organizational agility and performance in a competitive retail and logistics landscape.
• Talent Strategy & Development: Lead local talent acquisition and development initiatives. Design and execute performance management, high-potential identification, and succession planning programs to build a strong leadership pipeline.
• Complex Stakeholder Management: Navigate complex multi-party collaboration scenarios, effectively managing relationships between local departments and cross-border teams to ensure seamless execution of HR projects.
• Organizational Culture & Engagement: Shape and promote a dynamic, inclusive, and high-performance-driven work culture. Develop employee engagement initiatives that resonate with the local workforce while aligning with JD's global values.
• HR Transformation & Compliance: Act as an expert advisor on UK employment law, compensation and benefits, and HR policies. Drive change management efforts to adapt global processes to the UK market context.
• Data-Driven Decision Making: Utilize HR analytics to identify organizational trends, proactively proposing improvements to HR operations and talent workflows.

Qualifications

• Experience: Minimum 5 years of experience as an HRBP, ideally in e-commerce, retail, or logistics. A combination of experience in large organizations and fast-growing environments (e.g., scale-ups) is strongly preferred.
• Functional Expertise: Proven track record in at least one specialized HR module (e.g., talent management, organizational design, or compensation).
• Skills: Exceptional cognitive and learning agility. Proven ability to navigate complex interpersonal dynamics and build trust with senior stakeholders in a fast-paced environment.
• Education: Bachelor's or Master's degree in Human Resources, Business Administration, or a related field from an accredited institution.
• Languages & Communication: Fluency in English (spoken and written). Strong negotiation and influence skills are essential.
• Local Knowledge: Solid expertise in UK employment legislation and regulations as well as local HR best practices.
• AI Experience: Leverages AI coding assistants to drive measurable improvements in productivity.

What We Offer

Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, an excellent location, and a people-centric culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you will have the space to shape the future with us.

At JD.com, we are committed to building a diverse and inclusive workplace where everyone can thrive. We are proud to be an equal opportunity employer and make all hiring decisions without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.