Senior Global Document Management Lead

Freedom24; Greater London; On-site; GBP 120,000 - 180,000; Full time

Benefits offered by this job

Annual performance bonus

Relocation package & visa support

Life insurance

50% Healthy Plan cost covered

21 working days vacation

On-site cafe & gym

Team events

Job summary

Freedom24 is seeking a senior transformation leader to design and implement a single, centralized document management architecture across Europe. You’ll audit existing systems, shape governance, taxonomy, and access controls, and deliver a board-ready roadmap for Cyprus and European subsidiaries.

You’ll report to the CLO and operate with full autonomy, advancing AI-enabled classification, extraction, and archival practices.

Qualifications

• 10-12+ years in document management or related fields.
• Experience in regulated financial services is required.
• Proven track record auditing cross-functional processes.
• Ability to design target operating model and governance.
• Hands-on experience with AI-enabled document intelligence is a plus.

Responsibilities

• Audit current landscape end-to-end across tools and workflows.
• Perform gap analysis on processes, governance and systems.
• Design centralized governance, taxonomy, and access-rights framework.
• Translate future model into IT requirements including AI use.
• Create a phased, board-ready implementation roadmap.

Skills

Stakeholder leadership

Auditing complex processes

Document governance

Financial services experience

AI-enabled document tools

Tools

EDMS

E-signature platforms

CLM systems

Job description

Freedom24 is a CySEC-regulated stockbroker and part of Freedom Holding Corp, listed on Nasdaq. Clients trade over a million instruments across 15 exchanges through the platform. The Group is headquartered in Limassol and has been steadily opening offices across Europe, we have 10 offices in Europe, and now needs a single document management architecture that can actually support all of them.

That’s the mandate here. Someone is needed to sit down with a blank sheet of paper and figure out how a regulated European financial group should manage everything from contracts and corporate records to Board papers and client files, across Cyprus and every subsidiary. You’ll report straight to the Chief Legal Officer and have full autonomy. The first six months are focused entirely on this: auditing where things stand today and designing the model the Group should move to. What comes after depends on what you find and build during that time, but this is very much a first chapter, not the whole story.

To be clear: the current Document Management team is doing a good job running things day to day. Nothing here suggests otherwise. What’s missing is the layer above that, the architecture the Company needs now that it’s operating across this many countries, and building that layer is the job.

Why this role exists

The Group has outgrown a document management model shaped mainly around Legal’s needs. As the Company expands across European subsidiaries, document management needs to become a structured, centralized, auditable discipline — not a set of local routines. That’s the gap this role is built to close.

What you’ll do

• Audit the current landscape end-to-end: WSS / Prime Docs, DocuSign, approval routes, contract administration, electronic archives, original-document handling, and cross-entity workflows.
• Run a rigorous gap analysis — process, governance, systems, subsidiary integration, reporting, AI-readiness — and separate what should stay from what needs to change.
• Design the target operating model: centralized governance, document taxonomy, RACI and ownership, approval and e-signature principles, archive and access-rights framework.
• Assess whether to enhance, integrate, or replace current systems, and translate the future model into clear IT business requirements — including where AI can add real value (classification, extraction, search, key-date monitoring).
• Deliver a phased, board-ready implementation roadmap for Cyprus and the European subsidiaries, with a clear view on how the role itself should evolve afterward.

What makes this role different

• Direct line to the CLO and real influence on how the Group operates, from day one.
• A true build-from-scratch mandate — you set the architecture, not just optimize a process.
• Strong signal for the next chapter of your career: proven potential to evolve into a permanent global document management leadership role.
• You’ll work with the existing team, not around it. Their operational expertise is your foundation, not something to route around from a standing start.
• 10-12+ years in document management, records management, information governance, legal operations, CLM, or business process transformation.
• Experience in regulated financial services, fintech, banking, insurance, payments, or a comparable multinational, multi-jurisdictional group.
• Hands-on knowledge of EDMS and e-signature platforms, contract registers / CLM logic, electronic archives, metadata, and access-rights models.
• A track record of auditing complex cross-functional processes and turning findings into a practical, adoptable operating model.
• The stakeholder skills to lead a transformation with no direct authority and the tact to frame gaps as scale-driven, never as a verdict on the current team.
• A plus: experience with AI-enabled document intelligence, automation, or document classification tools.

What this role is not

• Not a legal review role, a general legal-ops role, an IT developer role, or an administrative position.
• Not a replacement for the current Head of Document Management — this is a senior transformation and systems-design mandate that builds on top of the existing operation, not instead of it.
• Competitive salary package;
• Annual performance bonus;
• Relocation package and visa support for you and your family;
• Company-provided life insurance;
• The company covers 50% of the annual cost of the Healthy Plan, which the employee can arrange with any insurance company.
• 21 working days of paid vacation;
• Public holidays under applicable law are substituted by the Employer with alternative 12 days off. The Employee can have 1 (one) additional day off per month – 12 (twelve) additional days off per year.
• Up to 3 days per month’s sick leave without a medical report from a licensed general physician justifying such absence;
• Access to Freedom Cafe, our on-site café and social space offering freshly prepared coffee;
• Corporate Freedom GYM and yoga classes in the office;
• Team-building activities, corporate and sport events, football and volleyball clubs.