Senior Global Account Manager: Wine Market & Subscriptions

Liv-ex Ltd; Greater London; Vor Ort; GBP 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Healthcare insurance

Wellbeing benefits

Zusammenfassung

Liv-ex Ltd is seeking an experienced Senior Account Manager to lead a portfolio of international members, driving subscription growth and retention. The role involves strategic account planning, cross-functional collaboration and acting as a senior escalation point.

Reporting to the Head of Membership, you will own renewals, upgrades and growth opportunities across Liv-ex services while maintaining strong CRM discipline.

Qualifikationen

• Minimum 5 years experience in account management, commercial relationship management or business development.
• Proven track record growing strategic or high-value client relationships.
• Experience applying value-based selling to uncover customer needs and quantify value.
• Ability to build trusted relationships with senior decision-makers.

Aufgaben

• Own and grow a portfolio of high-value members, developing trusted senior relationships that support retention, subscription growth and long-term value.
• Build account intelligence across decision-makers and needs to realise growth potential.
• Create and maintain clear account plans, using data and market insight to prioritise activity.
• Lead renewal, upgrade and churn-related conversations with internal stakeholders and drive the agreed approach.
• Coordinate member engagement across Product, Broking, Customer Success, Data, Marketing and Finance.
• Represent Liv-ex at industry events and use AI/automation tools to improve productivity and engagement.

Kenntnisse

Account management

High-value relationships

Renewal negotiations

Value-based selling

CRM (HubSpot)

Data analysis

Tools

HubSpot CRM

Jobbeschreibung

Liv-ex Ltd is seeking an experienced Senior Account Manager to lead a portfolio of international members, driving subscription growth and retention. The role involves strategic account planning, cross-functional collaboration and acting as a senior escalation point.

Reporting to the Head of Membership, you will own renewals, upgrades and growth opportunities across Liv-ex services while maintaining strong CRM discipline.