Senior General Manager

JD GROUP; Watford; Sur place; GBP 28 000 - 38 000; Plein temps

Résumé du poste

JD Gyms is seeking an inspirational leader to manage a busy gym, develop standards, grow membership, and lead a high-performing team. You will drive sales, ensure safety and cleanliness, and maintain brand standards across all club operations.

The role requires proven management experience in a leisure setting, a passion for customer service, and the ability to recruit and develop staff while achieving targets in a dynamic environment.

Qualifications

• Proven and successful track record of management experience within a leisure related industry.
• Passionate about customer service and an inspirational leader in the way they manage.
• Proven track record in driving sales and coordinating local marketing activity as well as recruiting and managing a successful team.
• Experience as a General Manager or Fitness Manager or other similar operational function.

Responsabilités

• Adhere to Health and Safety policies and company procedures.
• Maintain JD Gyms Brand Standards.
• Conduct regular safety checks and report defects to ensure the building and equipment are safe to use.
• Recruit and manage Fitness Coaches and General Assistants to ensure the club operates and meets daily targets.
• Hold regular team meetings to aid development and keep everyone updated.
• Work towards and achieve all sales and membership targets.
• Drive and maximise secondary spending revenue.
• Ensure the gym facility is of the highest standard of cleanliness.
• Oversee weekly banking to minimise wastage and maximise profit.
• Ensure uniform standards are adhered to and deliver outstanding member service.
• Be an ambassador of JD Gyms.

Connaissances

Management experience

Customer service

Sales & marketing

Team leadership

Description du poste

Role overview:

This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.

Responsibilities:

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Responsible for adhering to and maintaining the JD Gyms Brand Standard.
• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
• Hold regular team meetings to aid development and keep everyone updated.
• To work towards and aim to achieve all sales and membership targets that are set.
• To drive and maximise secondary spending revenue.
• To ensure the whole of the gym facility is of the highest standard of cleanliness.
• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
• To ensure uniform standards are being adhered to by all team members and yourself.
• To always deliver outstanding member service.
• To help create an environment where the team enjoy themselves whilst at work.
• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have a proven and successful track record of management experience within a leisure related industry.
• Must be passionate about customer service and be an inspirational leader in the way they manage.
• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
• Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function