Senior General Manager

JD Sports Fashion PLC; Milton Keynes; Híbrido; GBP 42.000 - 54.000; Jornada completa

Descripción de la vacante

JD Gyms in Milton Keynes is seeking an inspirational and commercially driven manager to develop the gym’s standards, grow membership and lead a growing team. You will recruit and manage Fitness Coaches and support staff, drive sales targets, and ensure outstanding member service.

The role requires maintaining brand standards, conducting regular safety checks, and delivering a high-quality gym environment. A proven track record in leisure management and strong leadership are essential.

Formación

• Proven track record of management within a leisure related industry.
• Passion for customer service and inspirational leadership.
• Experience driving sales and coordinating local marketing, plus recruiting and managing a team.

Responsabilidades

• Lead and develop the gym team to deliver daily operations.
• Ensure health, safety and company policy adherence across the site.
• Drive sales and membership targets and maximise secondary revenue.
• Oversee banking processes, cash handling and Wastage control.
• Maintain highest standards of cleanliness and uniform compliance.
• Deliver outstanding member service and ambassadorial representation for JD Gyms.

Conocimientos

Management experience

Leadership

Customer service

Sales growth

Local marketing

Recruitment

Descripción del empleo

Role overview:

This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team.

Responsibilities:

• Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.

• Responsible for adhering to and maintaining the JD Gyms Brand Standard.

• Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.

• Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.

• Hold regular team meetings to aid development and keep everyone updated.

• To work towards and aim to achieve all sales and membership targets that are set.

• To drive and maximise secondary spending revenue.

• To ensure the whole of the gym facility is of the highest standard of cleanliness.

• Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.

• To ensure uniform standards are being adhered to by all team members and yourself.

• To always deliver outstanding member service.

• To help create an environment where the team enjoy themselves whilst at work.

• To always be an ambassador of JD Gyms.

Skills and Experience:

• Must have a proven and successful track record of management experience within a leisure related industry.

• Must be passionate about customer service and be an inspirational leader in the way they manage.

• Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.

• Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function

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