Senior Freight Forwarder

ASCO Group Limited; Aberdeen City; On-site; GBP 28,000 - 42,000; Full time

Job summary

ASCO Group Limited in Aberdeen is seeking a Senior Freight Forwarder to join our Freight Forwarding team. You will coordinate international and domestic freight movements, prepare shipping documentation and ensure compliance with customs and HMRC requirements.

You will also monitor shipments, resolve delays, and provide updates to stakeholders. Successful candidates will have experience in air, sea, road and rail freight, familiarity with CDS and freight forwarding systems, and a full UK driving

Qualifications

• Good standard of secondary education.
• Full UK Driving Licence is required.
• Experience in international freight forwarding is preferred.

Responsibilities

• Coordinate end-to-end freight movements across Air, Sea, Road, Rail and Courier services.
• Prepare and verify shipping documentation including Air Waybills and Bills of Lading.
• Monitor shipments and resolve delays or operational issues.
• Complete import/export customs declarations and ensure compliance with regulations.
• Provide updates to internal and external stakeholders in a timely manner.
• Assist with invoicing processes and identify billing discrepancies.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Problem solving

Independent working

Education

Secondary education

Full UK Driving Licence

Tools

CDS familiarity

Freight systems

Job description

Employment Type: Full Time / Permanent
Location: Aberdeen
Hours of Work: 37.5 hours per week, Monday – Friday

We are looking for a Senior Freight Forwarder to join our Freight Forwarding team based in Aberdeen. The successful candidate will be responsible for coordinating international and domestic freight movements, ensuring shipments are processed accurately, efficiently and in full compliance with customs, regulatory and customer requirements.

• Coordinate end-to-end freight movements across Air, Sea, Road, Rail and Courier services.
• Arrange bookings with carriers, hauliers and service providers.
• Prepare and verify shipping documentation, including Air Waybills, Bills of Lading, commercial invoices and packing lists.
• Monitor shipments and proactively resolve delays or operational issues.
• Complete import and export customs declarations using CDS or relevant customs systems.
• Ensure compliance with HMRC requirements and international trade regulations.
• Validate shipment documentation for accuracy and completeness.
• Provide timely updates and excellent customer service to internal and external stakeholders.
• Respond to customer enquiries and resolve operational issues efficiently.
• Maintain accurate records within freight forwarding systems.
• Support invoicing processes and identify any billing discrepancies.
• Assist colleagues during busy operational periods and contribute to team objectives.
• Escalate complex shipment or customs issues where appropriate.
• Previous experience within international freight forwarding and customs.
• Familiarity with CDS and freight forwarding systems.
• Excellent attention to detail and accuracy.
• Ability to manage multiple priorities within a fast-paced environment.
• Strong communication and customer service skills.
• Good organisational and problem-solving abilities.
• Ability to work independently while contributing positively to the wider team.
• Commercial awareness and a proactive approach to service delivery.

Minimum Qualifications

• Good standard of secondary education (or equivalent).
• Full UK Driving Licence.

Desirable Qualifications / Competencies

• Experience across Air, Sea and Road freight.
• Knowledge of customs procedures and international shipping documentation.