Senior Forward-Deployed Data Scientist: Enterprise AI Deployments

Intercom; Dublin; Híbrido; GBP 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

Office three days per week

Resumo da oferta

Salesforce is seeking a Forward Deployed Data Scientist to embed with strategic customers and help scale Fin deployments that transform enterprise support. You will work across data science, product, and go-to-market teams to design, build, and measure data-driven solutions that unlock measurable business outcomes.

You will operate in ambiguous environments, translating complex analytics into practical customer value while influencing product evolution and customer success strategies.

Qualificações

• Proven ability to apply data science in real-world business contexts to drive measurable outcomes.
• Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering.
• High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing.
• Excellent communication skills, both technical and non‑technical.
• Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using.
• Excellent SQL and production‑aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems.
• Experience with AI/ML evaluation, LLM‑driven applications, or conversational AI.
• Willing to travel and work on‑site with customers to build deep relationships and uncover insights firsthand.

Responsabilidades

• Drive the adoption of Fin by helping customers automate and scale their support operations.
• Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact.
• Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin.
• Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development.
• Use AI to prototype, test, and scale data‑driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact.

Conhecimentos

Data science applied

Cross-functional teamwork

Adaptability

Communication skills

Rapid prototyping

SQL & Python production

AI/ML evaluation

Travel & on-site work

Descrição da oferta de emprego

Salesforce is seeking a Forward Deployed Data Scientist to embed with strategic customers and help scale Fin deployments that transform enterprise support. You will work across data science, product, and go-to-market teams to design, build, and measure data-driven solutions that unlock measurable business outcomes.

You will operate in ambiguous environments, translating complex analytics into practical customer value while influencing product evolution and customer success strategies.