Senior Finance Business Partner - Services

Civica; Liverpool; On-site; GBP 60,000 - 90,000; Full time

Job summary

Civica is seeking a Senior Finance Business Partner to collaborate with Executive Directors and influence key business decisions through financial insights. This role involves enhancing financial strategies within the Services organization and Central Government division, ensuring effective resource planning and operational performance analysis. The ideal candidate will have robust experience in financial partnering, understand SaaS metrics, and possess strong analytical skills.

Benefits

25 Days Annual Leave + bank holidays

Option to buy up to 10 extra days

Volunteering days off

5% employer pension match

Up to 75% salary cover for long-term illness

4x salary life assurance

Private Medical Insurance

Health Cash Plan

Dental Insurance

Bounty Bonus for referrals

Qualifications

• Proven experience in financial business partnering.
• Strong understanding of SaaS metrics like ARR and churn.
• Ability to present financial information to non-financial stakeholders.

Responsibilities

• Act as a trusted advisor to Executive Directors.
• Translate financial information into clear insights.
• Monitor demand signals and provide cost management guidance.

Skills

Financial Business Partnering

SaaS Metrics Understanding

Analytical Skills

Interpersonal Skills

Presentation Skills

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
About the Role:

We're looking for a collaborative Senior Finance Business Partner to work closely with Executive Directors across Civica's Services organisation and Central Government division. In this role, you will support strategic and operational decision-making through clear financial insights, resource planning, and performance analysis.

If you enjoy building strong working relationships, turning data into clear business guidance, and supporting teams to succeed, this is a great opportunity to take on a leadership role with meaningful impact. As a key partner you will:

• Act as a trusted advisor and financial partner to Executive Directors, helping to guide decisions across Services and Central Government teams.

• Help lead the Finance Team by supporting these business units, working closely with senior stakeholders across both Finance and the wider business

• Translate financial information into clear, actionable insights to support planning, budgeting, and operational decisions

• Monitor demand signals from the business and provide guidance on resourcing, utilisation, and cost management

• Drive improvements in team structures and resourcing models, providing inputs to central financial planning processes

• Collaborate with FP&A to shape assumptions and forecasts, ensuring accurate and relevant modelling.

Requirements

• Proven experience in financial business partnering, with a strong understanding of SaaS metrics (e.g. ARR, churn, bookings vs billings)

• Skilled in interpreting and presenting financial information to non-financial stakeholders in a clear and meaningful way

• Comfortable working alongside senior leaders to support business outcomes

• Strong analytical and problem-solving skills, with attention to detail and curiosity about business performance

• Confident working collaboratively across different teams and building effective relationships

• Able to manage competing priorities while maintaining high standards of accuracy and consistency

Benefits

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Benefits

Time Off & Work-Life Balance
• 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!
• Days of Difference - Up to 3 extra days off for volunteering.

Financial Well-being & Security
• Pension Contributions - 5% employer match to support your future.
• Income Protection - Up to 75% salary cover for long-term illness.
• Life Assurance - 4x salary tax-free lump sum.
• Critical Illness Cover - £25,000 lump sum (extendable to dependents).

Health & Perks
• Private Medical Insurance - Fast access to private healthcare.
• Health Cash Plan - Claim back physio, therapies & more.
• Dental Insurance - Cover for routine & emergency care.
• Affinity Groups - Join employee-led communities.
• Bounty Bonus - Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.