Senior Field Service Engineer - Electromechanical Leader

Smiths Group; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

Smiths Detection is seeking an experienced Field Service Engineer to provide expert-level technical support, lead operational improvements, and mentor team members across Hertfordshire, Bedfordshire, Buckinghamshire and the South East as required.

You will install, troubleshoot, and maintain equipment, lead teams, train customers, and drive continuous improvement while ensuring health and safety standards.

Qualifications

• Degree in Electrical, Mechanical, or Electronics Engineering or equivalent.
• 5+ years of experience in field service, including leadership roles or advanced technical challenges.
• Strong interpersonal and project management skills with a strategic focus.
• Ability to work autonomously while delivering high-impact results.
• Excellent customer service and ability to handle stressful situations.

Responsibilities

• Ensure compliance with health, safety, and environmental standards during all operations.
• Take ownership of advanced troubleshooting, installation, and maintenance tasks.
• Lead and mentor teams in resolving technical issues and developing solutions.
• Conduct customer training on equipment operations and best practices.
• Implement and monitor continuous improvement initiatives to enhance service delivery.
• Act as a liaison with stakeholders on technical objectives and solutions.

Skills

Leadership abilities

Autonomous work

Project management

Organizational skills

Customer service

Physical capability

Education

Electrical/Mechanical/Electronics Eng.

Tools

MS Office Suite

Job description

Smiths Detection is seeking an experienced Field Service Engineer to provide expert-level technical support, lead operational improvements, and mentor team members across Hertfordshire, Bedfordshire, Buckinghamshire and the South East as required.

You will install, troubleshoot, and maintain equipment, lead teams, train customers, and drive continuous improvement while ensuring health and safety standards.