Senior Field Account Executive – Enterprise SaaS & Risk

Talent Octopusventures

Greater London

In loco

GBP 90.000 - 130.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

LexisNexis Risk Solutions in the United Kingdom seeks a Senior Field Account Manager to nurture and expand strategic enterprise relationships. You’ll lead engagements with senior stakeholders, identify upsell opportunities, and collaborate with product teams to ensure seamless onboarding and ongoing satisfaction.

The role requires deep SaaS/tech product understanding, strong communication, and a proven track record in high-value account management.

Competenze

8 years proven sales and strategic account management experience.
Ability to engage with large enterprise accounts and senior stakeholders.
Be adept at building and maintaining lasting client relationships.

Mansioni

Building solid relationships with clients, understanding their needs, and providing proactive guidance and support.
Developing and implementing customer success strategies to drive adoption and retention.
Collaborating with sales and product teams to ensure seamless customer onboarding and ongoing satisfaction.
Identifying opportunities for upselling or cross-selling additional products or services to existing clients.
Monitoring customer health metrics and proactively addressing any potential issues or concerns.
Gathering customer feedback and insights to inform product development and improve overall customer experience.