Account Manager

RELX Group; Cardiff; On-site; GBP 42,000 - 64,000; Full time

Job summary

RELX Group is seeking a highly motivated Account Manager to join our dynamic sales team. You will build and manage client relationships, drive revenue, and deliver exceptional service across multiple accounts.

You will collaborate with marketing, operations, strategy and product teams to tailor solutions, conduct proposals, and negotiate contracts. Strong communication, organization, and self-motivation are essential to succeed in a fast-paced environment.

Qualifications

• Proven experience in sales.
• Excellent communication and interpersonal skills.
• Ability to manage multiple accounts and meet targets.
• Strong negotiation and problem-solving abilities.

Responsibilities

• Develop and maintain strong client relationships to ensure ongoing business and satisfaction.
• Identify opportunities and implement strategies to hit individual and team sales targets.
• Manage a portfolio of client accounts with timely, effective solutions.
• Conduct presentations, deliver proposals, and negotiate contracts with potential clients.
• Collaborate with marketing, operations, strategy and product teams to tailor solutions.
• Track sales performance, generate reports, and forecast revenue.
• Address client inquiries and concerns to maintain high customer satisfaction.
• Stay informed on industry trends, competitor offerings, and market changes.

Skills

Client relationship management

Sales

Negotiation

Communication

Market research

Time management

Team collaboration

Self-motivated

Tools

CRM software

Microsoft Office Suite

Job description

We are seeking a highly motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for building and managing client relationships, driving sales, and delivering exceptional customer service. This role requires an individual who is strategic, organized, and able to manage multiple accounts efficiently while meeting sales targets.,

• Client Relationship Management: Develop and maintain strong relationships with existing clients to ensure continued business and satisfaction.
• Sales Strategy and Execution: Identify sales opportunities and implement strategies to achieve individual and team sales targets.
• Account Management: Manage a portfolio of client accounts, ensuring timely and effective solutions to meet their needs and expectations.
• Sales Presentations & Negotiations: Conduct presentations to potential clients, deliver proposals, and negotiate contracts.
• Collaboration with Internal Teams: Work closely with the marketing, operations, strategy and product teams to deliver tailored solutions to clients.
• Sales Reporting & Forecasting: Track sales performance, generate reports, and forecast revenue to meet company objectives.
• Customer Support & Retention: Address client inquiries and concerns promptly, ensuring the highest level of customer satisfaction.
• Market Research: Stay up-to-date on industry trends, competitor offerings, and market changes to adapt strategies effectively.
  Proven experience in Sales.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and within a team environment.
• Self-motivated and proactive, and able to work with minimal guidance
• Experience in managing client relationships and delivering exceptional customer service.
• Strong negotiation and problem-solving skills.
• Proficiency in CRM software and Microsoft Office Suite.
  LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.

About our Team: Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. You will be joining a high-performance sales team in a business enjoying significant growth, a Global FTSE 100 and well renowned in the market., RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.