Senior Facilities & Security Operations Lead

Ashridge Group; Aylesbury; On-site; GBP 65,000 - 85,000; Full time

Job summary

Ashridge Group seeks an experienced Facilities & Security Operations Manager to lead the delivery of facilities and security services across its portfolio. You will oversee contracts, manage operations teams, and drive performance while ensuring safety and compliance.

Reporting to senior management, you will optimise hard services delivery, manage budgets, and foster high-performing teams across multi-site environments. NEBOSH IOSH is preferred; strong leadership required.

Qualifications

• Proven experience in Facilities Management, Security Management, or a similar operational management role.
• Strong background in Hard Services FM, including self-delivery and subcontractor management.
• Experience managing service contracts, SLAs, KPIs, and operational performance.
• Excellent leadership, people management, and coaching skills.
• Strong financial awareness with experience managing budgets and improving profitability.
• Excellent written and verbal communication skills.
• Ability to prioritise workloads, work under pressure, and consistently meet deadlines.
• A proactive approach to problem-solving and continuous improvement.
• Previous experience within the security industry (SIA background) or facilities management.
• NEBOSH or IOSH qualification (or equivalent Health & Safety certification).
• Experience working within multi-site environments.
• Knowledge of compliance, risk management, and quality assurance systems.

Responsibilities

• Oversee the day-to-day delivery of facilities and security contracts.
• Ensure all contractual obligations, SLAs, and KPIs are consistently achieved.
• Monitor operational performance and implement improvements where required.
• Manage subcontractors and service providers to ensure quality and compliance.
• Lead, motivate, and develop operational teams across facilities and security services.
• Manage performance, conduct regular reviews, and identify training and development opportunities.
• Ensure all staff adhere to Ashridge Group policies, procedures, and operational standards.
• Foster a positive, collaborative, and high-performing team culture.

Skills

Facilities Management

Security Management

Contract Management

Team Leadership

Budgeting

H&S Compliance

Communication

Problem Solving

Job description

Ashridge Group seeks an experienced Facilities & Security Operations Manager to lead the delivery of facilities and security services across its portfolio. You will oversee contracts, manage operations teams, and drive performance while ensuring safety and compliance.

Reporting to senior management, you will optimise hard services delivery, manage budgets, and foster high-performing teams across multi-site environments. NEBOSH IOSH is preferred; strong leadership required.