Senior Facilities Manager

Selfridges; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a Senior Facilities Manager to oversee world-class environments across retail and office spaces. This role is pivotal in leading operational teams, driving innovative change, and ensuring sustainability goals are met. The ideal candidate will possess extensive facilities management experience, particularly in a multi-site retail environment, and demonstrate strong leadership skills. You will be responsible for managing budgets, overseeing project delivery, and ensuring compliance across all locations. Join this dynamic team and make a significant impact on the operational excellence and sustainability of the business.

Qualifications

• Proven experience in multi-site facilities management, ideally in retail.
• Strong leadership skills with a focus on sustainability and cost management.

Responsibilities

• Lead operational facilities teams to deliver best-in-class management.
• Drive sustainability initiatives and manage operational budgets effectively.

Skills

Facilities Management

Leadership

Sustainability

Communication Skills

Budget Management

Project Management

Operational Efficiency

Education

Degree in Facilities Management or related field

Job description

As the Senior Facilities Manager you will:

• Own the delivery of world class environments across our stores as well as our office and workplace campus.
• Lead and manage the operational facilities teams, both internally, and with our external service providers, to deliver best in class facilities management across all sites. This will be achieved through strong process management, as well as creative and innovative change.
• Proactively drive change and innovation to deliver new ways of working to the business, as well managing all day to day operational needs.
• Deliver change and influence key stakeholders and the wider business, this is a key skill to the Senior Facilities Manager’s success.
• Manage and oversee any required project delivery, and ensure the plan delivers future resilience across our infrastructure and buildings.
• Ensure the facilities management strategy protects our assets and investments.
• Create a pro active operational maintenance program, and manage the delivery across all of our managed stores, workplace and sites.
• Ensure the daily operational management of all our sites is delivered in a timely pro-active manner.
• Create alignment and an effective working structure across internal and external service providers and partners.
• Take a leading role identifying sustainable opportunities and initiatives and influencing business adoption to support the delivery of our environmental, and Project Earth goals.
• Drive our sustainability agenda across facilities management, finding creative ways to deliver sustainability and energy goals.
• Be responsible for delivery and management of our Fire Strategy across all locations.
• The role requires flexibility between leadership and strategic thinking, as well as ‘hands on’ approach.
• Be fully cost and P&L accountable and manage all operational spend and investment, including forecasting and management of all budgets.
• Take the lead in driving operational and cost efficiency across all locations and business areas.
• In this fast paced role you will be responsible for:
• Ownership of proactive maintenance plan for all locations.
• Deliver through the teams a proactive / preventative maintenance regime.
• Monitor and review opportunities to develop the model including looking at business trends.
• Fully integrated and engaged with the Project, Design, and Procurement teams.
• Developing and leading the teams in all locations.
• Provide leadership, development and coaching and implement and set up structures to deliver team goals and objectives.
• Ownership of 3rd Party Contracts and relationships with relevant Senior Sponsors both internally and externally.
• Check all contracts are being measured and reviewed quarterly / bi-annual / annually as required.
• Ownership of compliance and statutory compliant buildings across stores, offices & Workplaces. Develop internal reports and audit.
• Work as one with H&S / Fire / Food Technical teams to manage all risk.
• Leading and managing the Waste, Recycling, and sustainability agenda.

A bit about you

• Be a professional senior manager with strong facilities experience, ideally in retail.
• Come with a strong background and success in multi site Facilities management.
• Results driven, with best in class examples of success.
• Have a passion for Sustainability, able to lead and deliver creative ways to map our carbon reductions and Science based target goals.
• Excellent communication and interpersonal skills at all levels to encompass senior management and Leadership teams, as well as consultants, team members across multiple levels, and the public.
• Able to demonstrate strong leadership and management skills and experience. Knowledge and skills in managing large teams, both internal and third party. With formal performance management skills a must.
• Experience of working in a luxury retail, or retail and hospitality environment advantageous.
• Experience and understanding of working with listed and heritage buildings advantageous.
• Ability to work under pressure, and adapt and flex from strategic to ‘hands on’ delivery whilst maintaining deadlines.
• Strong operational cost management and budgeting experience essential.
• Astute, tenacious, and creative, when it comes to setting and managing all budgets and costs. (both capital and operational)
• Ability to make the complex simple, solution and action driven, a strong motivator.
• An example of our values, a trusted and respected colleague.