Senior Facilities Manager

TN United Kingdom; Enfield; Hybrid; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Senior Facilities Manager to lead the delivery of high-quality facilities services. This pivotal role involves managing a diverse portfolio of properties, ensuring compliance, and overseeing service contracts. You will drive continuous improvement while fostering a safe and efficient environment across multiple sites. If you're a strategic leader with a customer-first mindset, this is a fantastic opportunity to make a significant impact in a dynamic organization that values innovation and collaboration.

Benefits

Local Government Pension Scheme

Up to 32 days annual leave

Interest-free season ticket loan

Career development opportunities

Employee Assistance Programme

Health and leisure discounts

Tax-free bikes for work

1 month's paid sabbatical for Social Workers

Qualifications

• Significant experience in facilities and property management.
• Expert knowledge of health and safety regulations.

Responsibilities

• Oversee facilities operations and ensure compliance with obligations.
• Manage large contracts and budgets effectively.

Skills

Facilities Management

Statutory Compliance

Contract Management

Budget Management

Communication Skills

Customer Service

Education

Degree in Facilities Management or related field

Job description

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At Enfield Council, we’re committed to delivering safe, functional, and welcoming spaces for our staff, residents, and communities. We are now seeking an experienced and driven Senior Facilities Manager to take a lead role in ensuring the delivery of high-quality, compliant, and customer-focused facilities services across our corporate and community estate.

As the Senior Facilities Manager, you will manage a diverse portfolio of properties and ensure that our buildings and their services meet the needs of all users. You’ll be responsible for ensuring statutory and non-statutory compliance, managing service contracts, and leading a team of professionals to deliver excellent service standards.

Permanent full time contract

Hybrid working = 2-3 days a week in the office

Based at Enfield Civic Centre

This role is vital to creating a safe, efficient, and supportive environment across our sites, working closely with teams responsible for security, cleaning, access control, waste, accommodation moves, grounds maintenance, and parking. You will also be instrumental in supporting broader organisational goals, championing innovation, and continuous improvement.

We’re looking for a strategic, hands-on leader who:

Has significant experience in facilities and property management within complex, multi-site environments.

Demonstrates expert knowledge of statutory compliance, health and safety, and building services.

Is experienced in managing large contracts, budgets, and external suppliers.

Possesses excellent communication skills and the ability to influence at all levels.

Has a proactive, customer-first mindset and thrives in fast-paced environments.

Is confident managing sensitive or complex operational issues with discretion and professionalism.

Key Responsibilities

Facilities Management & Compliance

Oversee facilities operations and ensure full compliance with all building-related statutory and non-statutory obligations.

Support business and administrative processes to ensure effective service delivery and seamless interaction between professional teams.

Handle complex and sensitive issues that may impact internal and external customers, developing contingency plans as required.

Maintain and review Service Level Agreements, making recommendations for improvement to the Head of Facilities Management.

Lead archive storage and information retrieval services (on- and off-site), including confidential waste disposal.

Manage staff and contractor access control systems across council buildings, ensuring full operational readiness and reporting.

Security Services

Oversee all aspects of Enfield Council’s corporate and community security portfolio, including 18 corporate sites, 9 community halls, and 72 vacant properties.

Develop and implement risk-mitigation strategies in collaboration with Cyber Security and Community Safety teams.

Manage 24/7 escalation response via the Council’s after-hours service desk.

Administer security-related contracts valued at £1.7m, ensuring alignment with SLAs and KPIs including those supporting the Meridian Water development (c.10,000 homes).

Operational & Contract Management

Lead operational delivery of services, ensuring contractors adhere to performance measures and contractual obligations.

Monitor reactive works and maintenance, ensuring value for money and high levels of customer satisfaction.

Maintain full oversight of contracts, service-level compliance, and commercial risk resolution.

Finance & Budgeting

Hold full accountability for the facilities management budget, ensuring sound financial management and maximising value for money.

Provide regular forecasting and budget monitoring to meet corporate requirements.

Manage supplier payments, invoices, and procurement activities in line with financial procedures.

Ensure all activity aligns with legal, financial, and procurement frameworks.

Maintain an up-to-date Risk & Issues Register and develop mitigation plans.

Support strategic planning and policy development for corporate property compliance and maintenance.

Drive continuous improvement and transformation across FM services.

Management Information & Reporting

Produce detailed reports on facilities performance, statutory compliance, and service quality.

Use data insights to inform decisions and shape improvements in service delivery.

Relationship Management & Communication

Build strong, productive relationships with stakeholders across the council.

Represent the Facilities Management team in key meetings, feeding back into service development.

Act as deputy to the Head of Facilities Management as required.

If you would like to know more about the role, please contact James Raven on 02081320842 for an informal discussion.

If you have any difficulties accessing this information, please contact Claire Turner, Senior Recruitment Advisor on 0208 132 1024 or [emailprotected]

We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents.

Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your Supporting Statement within your application.

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working.

Why it's great to work for Enfield Council:

• An excellent pension through the Local Government Pension Scheme (LGPS).
• Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
• A blend of remote and office based working for most roles.
• Interest free season ticket loan repayable over three or ten months.
• Career development and learning experiences from a range of training courses and learning methods.
• Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
• Health and leisure discounts and tax-free bikes for work.
• 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.