Senior Executive/ Assistant Manager, Community Operation & Programme Management

JOBSTUDIO PTE. LTD.; Penarth, High Street; On-site; GBP 40,000 - 65,000; Full time

Job summary

JOBSTUDIO PTE. LTD. seeks a Programme/Operations Manager to lead community healthcare programmes from planning through evaluation. You will work with public hospitals, care partners and social service agencies to coordinate delivery and ensure smooth operations.

The role requires 3–5 years in community healthcare operations, strong data analysis skills and proficiency in Excel/PowerPoint. You will manage budgets, vendors and multiple projects in a fast-paced environment.

Qualifications

• Bachelor degree in Healthcare/Public Health/Business or related studies.
• 3–5 years of working experience in community healthcare operations/programme management/population health.
• Hands-on experience in programme implementation, project planning and process improvement.
• Proficient in Excel and PowerPoint with data analysis, reporting or dashboards.
• Able to track KPIs, programme outcomes and operational performance.
• Experience in budget tracking, procurement, vendor coordination or resource planning is advantageous.

Responsibilities

• Lead end-to-end implementation of community healthcare programmes from planning to evaluation.
• Coordinate with hospitals, care partners and social service agencies for delivery.
• Translate objectives into operational plans, workflows and timelines.
• Coordinate outreach, events and programme operations for smooth delivery.
• Manage day-to-day programme needs including budgets, resources and logistics.
• Track participation, service utilisation and KPIs to monitor progress and outcomes.
• Gather feedback and identify opportunities to improve delivery and patient experience.
• Support development of reports, dashboards and presentations for stakeholders.

Skills

Programme management

Stakeholder management

Data analysis

Budget tracking

Multi-project delivery

Excel

PowerPoint

Education

Bachelor Degree in Healthcare/Public Health/Business or related studies

Tools

Excel

PowerPoint

Job description

What you'll be doing

• Lead the end-to-end implementation of community healthcare programmes, from planning and stakeholder coordination through to execution and evaluation
• Work closely with public hospitals, community care partners, primary care providers and social service agencies to coordinate programme delivery
• Translate programme objectives into practical operational plans, workflows, timelines and implementation activities
• Coordinate community outreach, engagement activities, events and programme operations to ensure smooth delivery
• Manage day-to-day programme requirements including resources, vendors, logistics, budgets and operational matters
• Track programme participation, service utilisation and key performance indicators to monitor progress and outcomes
• Gather feedback from healthcare and community stakeholders and identify opportunities to improve programme delivery and patient/community experience
• Support the development of reports, dashboards and presentations for management and programme stakeholders
• Build and maintain strong working relationships with internal clinical/operations teams and external community partners
• Identify operational gaps and drive process improvements to strengthen programme efficiency, accessibility and service delivery
• Support new community initiatives, pilots and other population health programmes as required

What we're looking for

• Bachelor Degree in Healthcare/ Public Health/ Business/ Social Sciences or related studies
• 3 - 5 years of working experience in community healthcare operations/ programme management/ population health
• Hands-on experience in programme implementation, project planning and process improvement
• Proficient in Microsoft Excel and PowerPoint, with experience in data analysis, reporting or dashboards
• Able to track KPIs, programme outcomes and operational performance
• Experience in budget tracking, procurement, vendor coordination or resource planning will be advantageous
• Strong stakeholder management experience across healthcare, community care or social service partners
• Exposure to UAT, digitalisation or system/process implementation is a plus
• Able to manage multiple projects and deliverables in a fast-paced environment

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.