Informatics Executive, IT & Digital Operations (Healthcare)

JOBSTUDIO PTE. LTD.; Penarth, High Street; On-site; GBP 30,000 - 46,000; Full time

Job summary

JOBSTUDIO PTE. LTD. is seeking an IT/Data/Operations support professional to coordinate and implement healthcare IT projects across clinical and pharmacy operations. You will work with internal teams, partners and vendors to ensure delivery aligns with business processes.

The role involves data accuracy, reporting, dashboards, UAT, and user training to maximise system adoption and improve patient-centred workflows in a healthcare setting.

Qualifications

• Bachelor degree in IT, health informatics or related studies.
• Experience in healthcare IT, application support, business systems, digital projects, data or operations.
• Experience with project coordination, UAT, system implementation or process improvement.
• Proficient in Excel; reporting, dashboards, Power BI, automation or data tools advantageous.
• Strong troubleshooting and analytic skills, understanding technology and business workflows.
• Comfortable working with healthcare users, IT teams, vendors and stakeholders.
• Good communication and training skills with a service mindset.

Responsibilities

• Support planning, testing and implementation of IT, automation and digital projects in healthcare and pharmacy.
• Coordinate with internal teams, IT stakeholders, technology partners and vendors for smooth delivery.
• Maintain accuracy and integrity of healthcare data, system records and databases.
• Generate regular and ad-hoc reports; assist dashboards and data visualisations.
• Conduct system testing, UAT and workflow validation to align tech with business processes.
• Provide first-line support for system issues and coordinate resolutions with IT teams or vendors.
• Identify recurring issues and support process improvement and automation initiatives.
• Develop user guides and training materials; support adoption of healthcare systems.
• Support management of IT assets, applications and system documentation.
• Collaborate with healthcare and operational teams to maximise use of systems and improve workflows.
• Support other digital, technology and operational initiatives as required.

Skills

Analytical skills

Troubleshooting

Communication skills

Training skills

Service-oriented mindset

Education

BachelorDegree in Information Technology/ Health Informatics or related studies

Tools

Microsoft Excel

Power BI

Automation tools

Job description

What you'll be doing

• Support the planning, testing and implementation of IT, automation and digital projects supporting healthcare and pharmacy operations

• Coordinate with internal teams, IT stakeholders, technology partners and vendors to ensure systems and projects are delivered smoothly

• Maintain the accuracy and integrity of healthcare data, system records and operational databases

• Generate regular and ad-hoc reports, and support the development of dashboards and data visualisations for operational and management use

• Conduct system testing, UAT and workflow validation to ensure technology solutions align with actual business processes

• Provide first-line support for system issues, troubleshoot user problems and coordinate with relevant IT teams or vendors for resolution

• Identify recurring system or workflow issues and support process improvement and automation initiatives

• Develop user guides, learning materials and conduct training to support effective adoption of healthcare systems

• Support the management of IT-related assets, applications and system documentation

• Work closely with healthcare and operational teams to maximise the use of existing systems and improve patient-centred workflows

• Support other digital, technology and operational initiatives as required

What we're looking for

• BachelorDegree in Information Technology/ Health Informatics or related studies

• Relevant experience in healthcare IT, application support, business systems, digital projects, data or operations

• Experience with project coordination, UAT, system implementation or process improvement

• Proficient in Microsoft Excel; experience with reporting, dashboards, Power BI, automation or data tools is advantageous

• Strong troubleshooting and analytical skills with an ability to understand both technology and business workflows

• Comfortable working with healthcare users, IT teams, vendors and multiple stakeholders

• Good communication and training skills, with a service-oriented mindset

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.