Senior Executive Assistant

American Express; Brighton; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

American Express seeks a Senior Executive Assistant to support leadership within the International Risk and Control team. This role focuses on managing complex schedules, coordinating meetings, and developing relationships across global offices, requiring strong organizational and interpersonal skills. Benefits include competitive salaries, health insurance, and career development opportunities.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision, life insurance

Flexible working model

Generous paid parental leave policies

Qualifications

• Minimum of 5 years' experience supporting senior leaders.
• Ability to manage multiple tasks and changing priorities.
• Proficiency in Microsoft Office, particularly PowerPoint, Excel, Word, and Outlook.

Responsibilities

• Manage complex and comprehensive calendar across multiple time zones.
• Coordinate logistics for meetings including scheduling and catering.
• Prepare and process expense reports in a timely manner.

Skills

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Problem-solving

Tools

Microsoft Office

WebEx

Slack

Concur

SharePoint

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

International Risk and Control sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization of ~500 colleagues helps our international businesses manage risk, respond to new regulation, and develop new products whilst creating and nurturing effective partnerships across multiple key stakeholders across the organisation. The organisation also leads an enterprise-wide International Financial Crimes Transformation and Privacy programmes.

The Senior Executive Assistant will be a key member of the International Risk and Control Team supporting a senior leader. The role is ideal for someone who is proactive, highly organised, able to manage their own time and prioritise effectively, and can lead during times of ambiguity. This role is centred around building effective collaborative partnerships across many international markets.

How will you make an impact in this role?

• Complex and comprehensive calendar management across multiple time zones, dealing with incoming meeting requests and correspondence in a timely manner while balancing the needs of the Senior Exec and her leadership team
• Coordinating logistics for meetings, including scheduling of conference rooms, catering, and technology support as required
• Managing planning and logistics for internal and external meetings, including Town Halls, roundtables, leadership meetings, planning sessions and virtual / offsite events
• Developing strong working relationships with internal and external stakeholders across global offices as well as with an internal network of Executive Assistants
• Managing international and domestic travel arrangements including air, hotel, transfers, and agendas
• Preparing, reviewing, and processing expense reports in a timely manner and in line with company T&E policy
• Reviewing submitted expense reports on behalf of leader
• Supporting team administration including on-boarding for new hires, updating distributions.
• Processing invoices and requisitions.
• Proactively identify and resolve administrative issues and challenges.

Minimum Qualifications

• Minimum of 5 years’ experience supporting senior leaders. For internal applicants, experience supporting B50+ is not required but would be preferred.
• Proven experience in supporting senior executives with exceptional organisational, administrative, and interpersonal skills.
• A keen attention to detail and a sense of urgency in execution and follow-up.
• Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.
• A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.
• Positive attitude, solution-oriented, proactive, able to prioritise, and reliable.
• Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.
• Excellent written and verbal communication skills.
• Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organisation to run efficiently.
• High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – WebEx, Slack, Outlook, Concur, SharePoint, etc.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.