Senior Examinations Officer (REDEPLOYEE APPLICANTS ONLY)

City St George's, University of London; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Salary and pension

Staff training and development

Hybrid work model

Job summary

City St George's, University of London seeks a Senior Exams Officer to lead the operational delivery of centrally administered examinations across campuses, ensuring secure, fair, efficient processes. You will act as a senior contact for academic and professional services colleagues on examination regulations.

Based at Clerkenwell, this hybrid role requires about 60% on-site time with peak periods in January, May and August.

Qualifications

• Experience delivering examination or similar operational services within higher education or a complex regulated environment.
• Strong knowledge of examination processes, academic regulations and compliance requirements.
• Excellent communication and stakeholder management skills.

Responsibilities

• Lead the operational delivery of centrally administered examinations across multiple campuses, ensuring secure, fair and efficient assessment processes.
• Act as a senior contact for academic and professional services colleagues on examination regulations and processes.
• Coordinate examination schedules, venues, reasonable adjustments and invigilator arrangements, and resolve complex issues while driving service improvements.

Skills

Exams operations

Stakeholder management

Compliance

Job description

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

Academic Services plays a key role in supporting the educational mission of City St George's, delivering professional, responsive and effective academic administration across the University. As a Senior member of the Central Exams Team, you will assist in provide operational leadership for the delivery of centrally administered examinations, ensuring secure, fair and efficient assessment processes. Working closely with academic and professional services colleagues, you will lead a team responsible for examination delivery across multiple campuses while driving service excellence and continuous improvement.

Responsibilities

Based at Clerkenwell, lead the operational delivery of centrally administered examinations, ensuring all activities are accurate, secure and compliant. Act as a senior contact for academic and professional stakeholders, providing expert advice on examination processes and regulations. Work closely with the Tooting-based Senior Exams Officer to promote the alignment and consistency of exam activities across campuses. Lead the team in coordinating examination schedules, venues, reasonable adjustments, systems and invigilator arrangements, while resolving complex issues, supporting colleagues and contributing to service improvements that enhance the student experience.

Person Specification

You will have experience delivering examination or similar operational services within higher education or a complex regulated environment. Strong knowledge of examination processes, academic regulations and compliance requirements is essential. You will be highly organised, able to manage competing priorities, evaluate risk and work to tight deadlines, with excellent communication, stakeholder management and problem-solving skills. Experience supporting colleagues and promoting inclusive, student-focused services is highly desirable.

Additional Information

This role is hybrid and you should expect approximately 60% time on campus across the year, as per City St. George's guidelines. During peak periods the team are required on campus to support exams. This is primarily during the January, May and August exam periods. Flexibility is required throughout the remainder of the year to support exams outside these periods and at times on the Tooting campus.

Closing date for applications:

Sunday 4th October 2026 at 11:59pm

Benefits

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

Equality, diversity and inclusion

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

Inclusive Recruitment

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.

About the University

The University of business, practice and the professions