Examinations Manager (Maternity Cover) (Internal Applicants Only)

City St George's; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Pension scheme

Staff training and development

Career progression opportunities

Job summary

City St George’s, University of London is seeking an experienced Exams Manager to provide operational leadership for the delivery of centrally administered examinations across multiple campuses. You will lead the Exams team, ensure compliant and efficient assessment processes, and collaborate with academic and professional services colleagues to deliver an excellent student experience.

The role requires strong knowledge of examination processes, governance frameworks, and risk management, with a

Qualifications

• Experience with examination delivery across campuses is essential.
• Knowledge of academic regulations and governance frameworks.
• Strong leadership and staff development skills.
• Excellent communication and stakeholder management abilities.
• Risk management and incident resolution experience.

Responsibilities

• Lead planning and delivery of central examination operations across the University.
• Manage examination cycles: scheduling, venues, on-the-day management and invigilation.
• Provide leadership to the Exams team and oversee risk management.
• Collaborate with academic and professional services colleagues to ensure a high-quality student experience.
• Support service enhancement, reporting and performance monitoring.

Skills

Examination processes

Regulatory governance

Staff leadership

Stakeholder management

Communication

Job description

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

Academic Services plays a key role in supporting the educational mission of City St George's, delivering professional, responsive and effective academic administration across the University. As Exams Manager, you will provide operational leadership for the delivery of centrally administered examinations, ensuring secure, fair and efficient assessment processes. Working closely with academic and professional services colleagues, you will lead a team responsible for examination delivery across multiple campuses while driving service excellence and continuous improvement.

Responsibilities

Lead the planning and delivery of central examination operations across the University, ensuring compliance with academic regulations and governance requirements. Manage examination cycles, including scheduling, venue allocation, on-the-day management and invigilation arrangements. Provide leadership to the Exams team, oversee risk management and incident resolution, and work collaboratively with stakeholders to deliver an excellent student experience. Contribute to service enhancement, reporting and operational performance monitoring.

Person Specification

We are seeking an experienced higher education professional with substantial knowledge of examination processes, academic regulations and governance frameworks. You will have proven experience managing complex operational services and deadlines, leading and developing staff, and driving process improvements. Strong communication, stakeholder management and problem-solving skills are essential, together with experience managing risk, implementing inclusive assessment arrangements and delivering customer-focused services.

Additional Information

Closing date for applications:18 October 2026 at 11:59pm

The selection process will involve an interview and a presentation Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions