Exams Officer ×2 (Redeployee Applicants Only)

City St George's, University of London; Greater London; Hybrid; GBP 27,000 - 36,000; Full time

Job summary

City St George's, University of London is seeking an examinations administrator to support the delivery of centrally administered examinations across multiple campuses. The role requires coordinating logistics, maintaining records and ensuring compliance with regulations while providing excellent service to students and staff.

You will join the Central Exams Team in a hybrid working arrangement with campus presence during peak periods and examinations.

Qualifications

• Experience delivering a customer-focused administrative or operational service, ideally within higher education.
• Ability to manage competing priorities and meet fixed deadlines.
• Excellent organisational skills and attention to detail.
• Effective communication with a range of stakeholders.

Responsibilities

• Coordinate the delivery of centrally administered examinations across campuses.
• Ensure examination processes are accurate, secure and compliant with regulations.
• Manage logistics including venues, materials, digital systems and invigilator coordination.
• Provide support to students and staff and maintain examination records.

Skills

Customer-focused service

Organisational skills

Stakeholder communication

Team collaboration

Job description

Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

Academic Services plays a key role in supporting the educational mission of City St George's, delivering professional, responsive and effective academic administration across the University. As a member of the Central Exams Team, you will assist in delivering centrally administered examinations, ensuring secure, fair and efficient assessment processes. Working closely with academic and professional services colleagues, you will be responsible for examination delivery across multiple campuses and providing excellent service to colleagues and students.

Responsibilities

Coordinate the delivery of centrally administered examinations, ensuring all assessment processes are accurate, secure and compliant with University regulations. Manage examination logistics, including venue preparation, exam materials, digital systems, reasonable adjustments and invigilator coordination. Provide advice and support to students and staff, maintain examination records, resolve operational issues, and work collaboratively with colleagues across campuses to deliver an efficient, high-quality examinations service.

Person Specification

You will have experience delivering a customer-focused administrative or operational service, ideally within higher education. You can manage competing priorities and meet fixed deadlines, with excellent organisational skills and attention to detail. You communicate effectively with a range of stakeholders, apply procedures accurately, handle confidential information responsibly, are comfortable learning new systems and working collaboratively as part of a team. Knowledge of assessment regulations is advantageous.

Additional Information

This role is hybrid and across the year the role has approximately 60% time on campus, as per City St. George's guidelines. During peak periods the team are required on the relevant campus to support exams. This is primarily during the January, May and August exam periods in Clerkenwell. Flexibility is required throughout the remainder of the year to support exams outside these periods. Two roles are available. One is based on the Tooting campus, and one is based on the Clerkenwell campus.

Closing date for applications:

Sunday 4th October 2026 at 11:59pm

The selection process will involve an interview.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions