Senior Events Manager

SeeMeHired.com; Belfast; On-site; GBP 33,000 - 40,000; Full time

Job summary

An established industry player is seeking a Senior Events Manager to lead their dynamic Hotel Events Team. This exciting role involves overseeing event operations, ensuring exceptional service standards, and contributing to sales targets. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to thrive under pressure. Join a prestigious family-owned hotel group that values its people and offers opportunities for career progression and development. If you are passionate about delivering outstanding guest experiences, this is the perfect opportunity for you.

Benefits

Free staff meals

Employee discounts

29 days holiday plus birthday

Career progression opportunities

Qualifications

• Experience in hospitality or tourism sector is preferred.
• Strong communication and numeracy skills are essential.

Responsibilities

• Lead the Events team and ensure efficient operations.
• Communicate client requirements and maintain quality standards.
• Develop knowledge of industry trends and competitor activity.

Skills

Supervision

Team Management

Hospitality

Excellent communication skills

Numeracy skills

IT skills

Customer care experience

Attention to detail

Ability to work under pressure

Team player

Education

Right to Work in the United Kingdom

Good Command of English Language

Job description

Senior Events Manager

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to lead our busy Hotel Events Team at the exclusive Europa Hotel

Under the inspiring leadership of our General Manager, Andy McNeill, you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality.

The successful candidate can expect to work mainly office hours Monday- Friday (35 hours excluding breaks)

The rate of pay for this full-time position starts from £33,250.00 per annum

We offer a range of benefits including free staff meals, employee discounts, 29 days holiday plus your birthday and opportunities for career progression and development.For further details about our employee benefits clickhere.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer

About the role

About the Role

To assist with the management of the Events department for the greatest enjoyment of the guests and maximum profit contribution to the hotel.

1.To take responsibility for the effective leadership of the Events employees in the absence of the Events Manager, to ensure the efficient operation of selling conference & banqueting bookings and the delivery of Hastings service standards.

2.To communicate to relevant Managers full details of business for the following week and all client requirements.To keep the Food and Beverage Teams updated on a daily basis of any last minute business and amendments to the weekly function sheet.

3.To liaise with customers face-to-face, via email, telephone and through website enquiries.

4.Contributing to achieving the overall departmental sales targets / budgets set by senior management via cold calling, warm calling, client site inspections, upselling & increasing revenue streams where applicable

5.To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.

6.To create reports for Business Development Meetings and have a sound knowledge of business on the books, current trends in conference and banqueting business sectors such as weddings, functions and conferences.

7.To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement.

8.To ensure all Events employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards.

9.To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction.

10. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.

11.To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position.

12.To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.

13. Any other duties as required by management

About You

We would love you to have similar previous experience ideally gained within the hospitality/tourism sector

About the company

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

Required Criteria

• Right to Work in the United Kingdom
• Good Command of English Language
• Previous sales/events experience
• Excellent communication, numeracy and IT skills
• Excellent customer care experience
• Exceptional attention to detail
• Ability to work under pressure and to deadlines and be a team player

Desired Criteria

• Previous sales/management experience in Hospitality

Skills you'll need

• Supervision
• Team Management
• Hospitality