Senior Events Executive

Institute of Grocery Distribution; Watford; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Market leading pension

Bonus scheme

Buy/sell annual leave

Medical insurance

Job summary

Institute of Grocery Distribution (IGD) is seeking a Senior Events Executive to support the Head of Events Strategy & Propositions in delivering IGD-led events.

You will work with the Event Marketing Manager to coordinate end-to-end event planning, attendee experiences and messaging across channels, in a hybrid working environment near London.

Qualifications

• Experience coordinating IGD-led events and programmes.
• Ability to translate concepts into plans, timelines and deliverables.
• Maintain event content, speaker details and materials.

Responsibilities

• Coordinate research, planning, and documentation for IGD events.
• Translate concepts into project plans and timelines.
• Manage speaker details, session descriptions and materials.
• Provide on-site support and registration.
• Track timelines, actions and risks, flag issues early.
• Support attendee communications and CRM data quality.

Skills

Event coordination

Project planning

Stakeholder management

On-site event support

Tools

CRM

Event management systems

Job description

At IGD, we're proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.

That’s where you come in.

We are looking for a focused, curious and proactive SeniorEvents Executive to help bring IGD-led events to life. This role will provide dedicated support to the Head of Events Strategy & Propositions, helping to coordinate the delivery of agreed event programmes and propositions through well-organised plans, processes and attendee experiences.

Working closely alongside the Event Marketing Manager, you will support the end-to-end coordination of events, ensuring plans, communications, stakeholders and delivery milestones are aligned. This is a hands-on role for someone who enjoys making things happen, takes initiative, and is confident in juggling detail, deadlines, and multiple moving parts.

What you'll do

Event strategy, proposition and programme suppor

• Support the Head of Events Strategy & Propositions with research, planning, coordination and documentation for IGD-led events
• Support the implementation of agreed event concepts, programmes and audience propositions by translating them into project plans, timelines and deliverables.
• Maintain programme information, speaker details, approved session descriptions and supporting materials, ensuring content remains accurate and up to date.
• Maintain event planning documents, action logs and internal updates so key decisions, dependencies and next steps are clearly captured.

Event planning and deliver

• Coordinate practical event requirements including guest lists, table plans, seating cards, badges, signage, branding, event assets and on-site materials
• Liaise with internal teams, venues, suppliers and partners to support smooth planning and delivery
• Track project timelines, actions and risks, proactively flagging issues and helping to resolve them before they escalated
• Provide on-site event support including registration, welcome experience, speaker support, set-up and de-rig.

Event marketing and attendee communications

• Work alongside the Event Marketing Manager to support event communications including invitations, confirmations, joining instructions, reminders and post-event follow-up
• Support delivery of agreed event messaging, ensuring communications are timely, accurate and aligned with approved objectives, audience plans and brand guidelines.
• Coordinate delivery of approved event-related social media activity before, during and after events, working with the Event Marketing Manager and wider teams as required
• Maintain accurate invitee, attendee and engagement information across CRM and event management systems, ensuring strong data quality

Attendee, speaker and stakeholder suppor

• Respond to attendee enquiries professionally and efficiently, delivering high-quality customer experience
• Support speaker coordination including briefing materials, biographies, headshots, logistics and follow-up actions
• Build positive relationships with attendees, speakers, partners and colleagues through clear, timely and accurate communication
• Coordinate internal meetings, agendas, summaries and follow-up activities linked to event planning and delivery.

Reporting, evaluation and continuous improvemen

• Monitor registrations, attendee information and key event updates, producing regular reports for internal teams and stakeholders
• Support post-event evaluation by collating feedback, key learnings and improvement actions
• Use curiosity and initiative to identify opportunities to improve operational processes, attendee experience and event delivery.

The rewards

• We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered & trusted to manage your time.

The location

We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from Central London.

Our behaviours

We're hungry for better

We solve it together

We make it happen

We say what needs to be said