Senior Events Executive

IGD (Institute of Grocery Distribution); Watford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Market leading pension

Bonus scheme

Buy and sell annual leave

Medical insurance

Job summary

IGD is seeking a Senior Events Executive in Watford to support the Head of Events Strategy & Propositions, coordinating IGD-led events through structured plans and attendee experiences. You will work with the Event Marketing Manager to manage end-to-end event planning, attendee communications and on-site delivery, including CRM data quality and stakeholder coordination.

The role is hybrid, based near London with competitive benefits including a market-leading pension, a bonus scheme, buy/sell

Qualifications

• Experience coordinating end-to-end events and managing attendee experiences.
• Ability to translate concepts into project plans, timelines and deliverables.
• Proactive reach across internal teams and external partners.

Responsibilities

• Coordinate event planning including guest lists, seating, badges, signage and on-site materials.
• Support speaker coordination including briefs, bios and logistics.
• Assist with invitations, confirmations, joining instructions and post-event follow-up.
• Maintain accurate attendee data across CRM and event systems.
• Provide on-site support at events and ensure timely communications.

Skills

Event coordination

Planning

Research

Attention to detail

Tools

CRM systems

Event management software

Job description

At IGD, we're proud to be a Great Place to Work, where our people are empowered to grow, inspired to lead and ready to make a difference. At the heart of that experience is how we attract, welcome, and support new colleagues to join us.

That's where you come in.

We are looking for a focused, curious and proactive Senior Events Executive to help bring IGD-led events to life. This role will provide dedicated support to the Head of Events Strategy & Propositions, helping to coordinate the delivery of agreed event programmes and propositions through well-organised plans, processes and attendee experiences.

Working closely alongside the Event Marketing Manager, you will support the end-to-end coordination of events, ensuring plans, communications, stakeholders and delivery milestones are aligned. This is a hands-on role for someone who enjoys making things happen, takes initiative, and is confident in juggling detail, deadlines, and multiple moving parts.

What you'll do

Event strategy, proposition and programme suppor

• Support the Head of Events Strategy & Propositions with research, planning, coordination and documentation for IGD-led events
• Support the implementation of agreed event concepts, programmes and audience propositions by translating them into project plans, timelines and deliverables.
• Maintain programme information, speaker details, approved session descriptions and supporting materials, ensuring content remains
• accurate and up to date.
• Maintain event planning documents, action logs and internal updates so key decisions, dependencies and next steps are clearly captured.

Event planning and deliver

• Coordinate practical event requirements including guest lists, table plans, seating cards, badges, signage, branding, event assets and on-site materials
• Liaise with internal teams, venues, suppliers and partners to support smooth planning and delivery
• Track project timelines, actions and risks, proactively flagging issues and helping to resolve them before they escalate
• Provide on-site event support including registration, welcome experience, speaker support, set-up and de-rig.

Event marketing and attendee communications

• Work alongside the Event Marketing Manager to support event communications including invitations, confirmations, joining instructions, reminders and post-event follow-up
• Support delivery of agreed event messaging, ensuring communications are timely, accurate and aligned with approved objectives, audience plans and brand guidelines.
• Coordinate delivery of approved event-related social media activity before, during and after events, working with the Event Marketing Manager and wider teams as required
• Maintain accurate invitee, attendee and engagement information across CRM and event management systems, ensuring strong data quality

Attendee, speaker and stakeholder suppor

• Respond to attendee enquiries professionally and efficiently, delivering high-quality customer experience
• Support speaker coordination including briefing materials, biographies, headshots, logistics and follow-up actions
• Build positive relationships with attendees, speakers, partners and colleagues through clear, timely and accurate communication
• Coordinate internal meetings, agendas, summaries and follow-up activities linked to event planning and delivery.

Reporting, evaluation and continuous improvemen

• Monitor registrations, attendee information and key event updates, producing regular reports for internal teams and stakeholders
• Support post-event evaluation by collating feedback, key learnings and improvement actions
• Use curiosity and initiative to identify opportunities to improve operational processes, attendee experience and event delivery.

The rewards

We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered & trusted to manage your time.

The location

We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from Central London.